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Sharis Berries review: Warm, melted strawberries

1.0
Details
Although Shari's Berries were to be delivered the next day by UPS, they were not delivered until today, Monday June 17 after being ordered by my sister (Michele or Greg Kurkowski) in Tulsa, OK for my 82nd birthday here in Sierra Vista, Arizona (Huachuca City, AZ). The chocolate was melted, the strawberries smell spoiled and the cheesecake? (I haven't opened it yet!) I have received these berries before and they arrived in good shape. I love them, but this time, they are a disaster. Shocked Sad Angry
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Review
#1561726 Review #1561726 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Sharis Berries review in The Bronx, New York: My charge is high

Thank you guys! My situation was handled! Thank you for the great customer services! I will be back!
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Review
#1608074 Review #1608074 is a subjective opinion of poster.
Pros
  • Need to explain the charges in details
Cons
  • Lied
Reason of review
Good customer service

Sharis Berries review: Delicious cheesecake and chocolate covered strawberries

5.0
Details
Just received a package of cheesecake and chocolate covered strawberries for Father's Day. Both were very delicious. Thanks for making our evening special.
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Review
#1560512 Review #1560512 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Good quality

Sharis Berries review: Company stole my money

1.2
Details
Placed order on 5/12/19 for delivery on 5/21. Never arrived. Called customer service 3 times and told I would be refunded. Never happened. This is theft!
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Review
#1557582 Review #1557582 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
I celebrate my grandchildren's Double Digit (when they turn 10) birthday and their TEEN birthday (13) always in a special way. Kylie recently moved to Arizona and apart from her mom/dad/sister - she has no family in Arizona. So I wanted a VERY special birthday surprise...
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Review
#1577554 Review #1577554 is a subjective opinion of poster.
Pros
  • Uncertainty about delivery times for fragile fruit
Cons
  • Whole expeience
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Sharis Berries review in Hartford, Connecticut: Valentine’s berries

1.0
Details
Sharis Berries review - Valentine’s berries
Sharis Berries review - Valentine’s berries
I ordered chocolate covered berries and chocolate pretzels for my son and husband and they were a mess, the strawberries were not fresh and the pretzels were in pieces. This disaster of an order cost me $70, $20 of it for delivery. I have tried calling customer service and the line is busy. Very disappointed.
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Review
#1472313 Review #1472313 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Bad quality

Sharis Berries review in Palm Desert, California: Not a good experience

Yesterday was my birthday and I received a box from Sharis Berries of chocolate covered strawberries. Unfortunately, the berries/chocolates were all melted. The berries were all mush. There was a cold pack in the box but it was on the top and it failed to keep the product chilled. The bottom of the box along with the product was very HOT. Gifts sent to the desert this time of the year should receive special packaging with lotsa cold packs. I'm sorry but the product wasn't eatable.
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Review
#1586289 Review #1586289 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$25
Preferred solution
Let the company propose a solution
1.4
Details
My best friend’s Mom’s 90th Birthday was being celebrate this weekend (our of town), so I wanted to do something special for his Mom, who I know well . Tried ordering a special with additional strawberries, but CSR was totally inept. It took over 40 minutes to make the...
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Review
#1528355 Review #1528355 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
1.0
Details
Ordered berries on Feb 11th to be delivered on Valentine's day. Paid EXTRA to ensure they were received by Thursday, February 14th. Due to weather, I was told they would not come until end of day Friday. We were going out of town that weekend so I cancelled the order...
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1 comment
HelpCenter_PissedConsumer
#1686383
On Behalf of Pissed Consumer Help Center
According to Sharis Berries refund policy if you are not satisfied with your order you should contact their customer service. Sharis Berries customer service contacts: phone 877-237-7437, email
wecare@customercare.berries.com
Review
#1531557 Review #1531557 is a subjective opinion of poster.
Product
Sharis Berries Berries
Cons
  • Quality
Reason of review
Damaged or defective
Loss
$59
Preferred solution
Full refund
1.6
Details
Placed an order for two deliveries. Order #330502233059. First item shipped and delivered as expected. Second order, with a separate delivery address, did not ship as expected. I contacted customer service, who initially told me they would order a replacement shipment....
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1 comment
HelpCenter_PissedConsumer
#1686390
On Behalf of Pissed Consumer Help Center
According to Sharis Berries delivery policy you will not be called to schedule a delivery time. they will send out three email notifications to keep you updated on your order.

The first will confirm the order, the second will inform you of the tracking information, and the final will confirm delivery. You want a refund, you should contact Sharis Berries customer support by phone or by email.
Review
#1532815 Review #1532815 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Cons
  • Failure to ship timely
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Full refund