Jacksonville, Florida
Not resolved
0 comments

I ordered a dozen strawberries for the wife for Valentines Day. I knew she would be home so I did not agree to pay for guaranteed early morning delivery.

They stated without the extra shipping cost it would come between 8am and 6pm which was fine. Thankfully I looked at the invoice the next day and my $29.95 order turned into $59.95. Almost $5 per strawberry. This is where it gets fun.

I called the customer service number and spent 40 min speaking to various people in India who do not speak English.

I had the opportunity to repeat myself numerous times and use the saying "I don't understand what you are asking" this was the highlight of my day. They attempted to fix it and charge me only $39.95 which was great but I was so thrilled about my opportunity to speak to someone in India that I just canceled the gift and I will find a local shop who will take care of it.

Product or Service Mentioned: Sharis Berries Shipping Service.

Reason of review: Pricing issue.

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