I ordered a dozen berries on June 1st and asked for a June 5th delivery date. I paid an exorbitant delivery fee. My recipient has still not received the order. In trying to contact you by phone I was on hold for 20 minutes before giving up. I need some resolution to...Read more
I didn't like
- Customer service was terrible
- Shipping costs
- Poor customer service and poor order processing over phone
Two years ago I purchased some berries as a thank you gift for our pediatricians office. I found out almost two years later they were never received. I contacted Sheri’s Berries customer service department just to let them know. I had no verification of my purchase or...Read more
Sharis Berries - Terrible!!!!!
I ordered a dozen berries on two different occasions. On both they never arrived. Upon calling the company they said the order was cancelled. I did not. Credit card used was accurate and I used PayPal. They confirmed. No info on who cancelled the order. The first time I thought it a glitch but twice?????i will never order from them. They offered no help to fix problem.
Sharis Berries - Not happy
I ordered Sherri's for my girlfriend, and they just leave the packages at the front door, with no signature required, and any Tom, *** or Harry can come by and take your package, which is what happened to me. These berries are not cheap I am out $40+ dollars. Not happy. I think they need to change the policy and require signatures.
I ordered a nice order for Mother's Day. I placed it with plenty of time to arrive, etc. When the order arrived, the entire box arrived with no strawberries inside. There were residual nuts, but that was it. No cookies, no cherries, no strawberries as ordered. Just one...Read more
Sharis Berries - Very bad experience
In conjunction with Tapjoy, Shari's Berries managed to swindle $75 off of me. the product was worth about $20. Don' be fooled!
Sharis Berries - HORRIBLE SERVICE!!
1st Dont tell you there's an additional service charge for Monday delivery until they've already charged you. It Was Supposed to be delivered Mothers day it's a WEEK LATER and STILL NOT delivered. CS was terrible when I called, wouldn't change to Tues., and refund my LAST Monday's delivery or for it being over a week LATE. Will Not.Order again, Beware!
After receiving a dozen Shari's Berries I opened the box to find them almost destroyed. I contacted customer service once twice three times and 1/4 time and each time when I spoke to them and got to the point where I was unsatisfied I somehow got disconnected. I called...Read more
Sharis Berries - Not too Happy with my order
Came to me at room temperature all. Mushy and sticky. I contacted Shari’s Berries and they will only refund a portion of my money. I used a Groupon code that I had purchased worth $40 and they told me I had to deal with Groupon on that.... of course no response from Groupon....
Sharis Berries - Did not arrive on time all melted.
My daughter ordered 5 days before Mother's day. Just got today, Thursday the 16th. Hot and melted, nasty looking.
Do you have something to say about Sharis Berries? What happened? What can we help you with?