Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Sharis Berries review: I have usually had Excellent customer service. This time the CSR told me she could NOT help me with my order...go online

CSR said go online...Couldnt help me with ordering
View full review
Review
#1648235 Review #1648235 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
I placed an order thinking I would have no problems I use my PayPal and I was taken back to the site to complete my order there is no area where it says complete order it took me half an hour to figure this out going back-and-forth it’s showing that I needed to place...
View full review
Review
#1642575 Review #1642575 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$80
Preferred solution
Poor website

Sharis Berries review in Brooklyn, New York: Double billed

1.3
Details
After speaking with 7 different customer service reps over a period of 48 hours and losing my patience and my sanity, I think my issue may finally be resolved. One rep named Sandy was very pleasant; he promised me an immediate refund and and a confirmation email. He did neither; he blatantly lied according to the 2 different people i spoke with the next day. I finally received a confirmation email saying the overcharge would be refunded within 3 to 5 days so I will thank that young lady. But I won't know until I see the money in my bank account. Frankly I'm not sure I would ever order anything from Shari's Berries again. It's just not worth the aggravation. Thanks for letting me vent.
View full review
Review
#1642524 Review #1642524 is a subjective opinion of poster.
Service
Sharis Berries Sales Representative
Reason of review
Poor customer service
3.3
Details

Update by user Aug 24

Customer service gave me a full refund and a $25 site credit.

Original review posted by user Aug 24

I placed an order on August 18th for delivery on August 23rd, for a birthday gift. The order never arrived. When I called Sharis Berries - they said the contractor claimed they came to the house but no one...
View full review
Resolved
Review
#1634144 Review #1634144 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • Good customer service
  • Product
  • Ease of oredering
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • Good Customer Service Experience

Sharis Berries review in Boca Raton, Florida: Trying to place order

2.8
Details
I got all the way to PayPal screen twice over and it gave me no where to make actual payment. I am a frequent PayPal client and stock owner and I was so close to cancelling. My neighbor loves Shari’s Berries and I just adopted a pup that runs and plays as I am one floor above her I thought this gesture would make her smile. The service by telephone while finally co plate was long and exhausting not to mention that I had to ask for 3 revisions on the price I should have received on line originally. Opinion: if my neighbor did not have a love ( good for you) of your product which I too like, I would have not placed the order Dead
View full review
Review
#1632445 Review #1632445 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue
1.0
Details
I placed an order on 8/5/19 for a Full Dozen Hand-Dipped Birthday Strawberries to be delivered to my daughter on her 30th birthday as a special treat. But Shari’s Berri’s canceled the order sometime after 8/5 and never notified me at all. I did not find out until I...
View full review
Review
#1623909 Review #1623909 is a subjective opinion of poster.
Product
Sharis Berries Strawberries

Sharis Berries review in Lincolnton, North Carolina: Hugely disappointing

No orders this week due to website issues? What?
View full review
Review
#1621560 Review #1621560 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Free offer for future order
2.1
Details
Sharis Berries review - Deceiving website photos

Update by user Sep 03

UPDATE: I sent the photos to the company and they gave me a full refund. I still would never order again. Very sad looking gift.

Original review posted by user Aug 04

Don't trust the website photos. They show an arrangement of beautiful red "hand dipped" strawberries. What was delivered was a box of machine...
View full review
Review
#1612209 Review #1612209 is a subjective opinion of poster.
Pros
  • Easy website to use
Cons
  • Deceptive product descriptions
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Full refund
Tags
  • False Advertisement
  • Dishonest Advertising
  • Deceptive Photos
  • Incorrect Photos

Sharis Berries review in Lincoln, Arkansas: I got gipped

1.4
Details
I ordered flowers for Mother’s Day from ProFlowers which is the same company. The flowers were wilted and left much to be desired when they got there. They gave me a gift certificate that could be used at sherries berries which are used for a Father’s Day present the next month. However the day before Father’s Day I got a notification that my order would not be delivered.
View full review
Review
#1611781 Review #1611781 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$120
Preferred solution
Full refund

Sharis Berries review in The Bronx, New York: My charge is high

Thank you guys! My situation was handled! Thank you for the great customer services! I will be back!
View full review
Review
#1608074 Review #1608074 is a subjective opinion of poster.
Pros
  • Need to explain the charges in details
Cons
  • Lied
Reason of review
Good customer service