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Sharis Berries review in Greeley, Colorado: The worst

1.4
Details
Let's summarize - a tragic event happens in a friend's life. I send a 'Thinking of You Basket' for 30 Oct. The delivery date is changed to NOVEMBER 27th without any notice. I call Sharri's and I'm told the basket will be delivered the next day (1 Nov) with a $20 offer. Then I am transferred to Cheryl's and told no we can't do that, I'm given a different date, then another by the manager. When I ask for a confirmation email I'm told one can not be provided. The shipment can't be expedited, but they can refund me and I can expedite the shipping. So if I can do it and pay more to have it done, why can't this glamorous company do the same. In short, NEVER AGAIN, will I use this company or any of its affiliates.
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Review
#1695435 Review #1695435 is a subjective opinion of poster.
Product
Sharis Berries Gift Basket

Sharis Berries review: Product inedible

1.0
Details
I received an order of one dozen on Oct. 8th, 2019. The berries, although beautiful, were so hard (the chocolate covering) it was impossible to bite. Are you putting plastic in your chocolate?
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Review
#1678297 Review #1678297 is a subjective opinion of poster.
Product
Sharis Berries Chocolate
Pros
  • Beautiful product
Cons
  • Inedible
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution

Sharis Berries review: Beware

Charged my card 5 times, poor customer service
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Review
#1726470 Review #1726470 is a subjective opinion of poster.
Product
Sharis Berries Gift Basket
Reason of review
Poor customer service
Loss
$850
Preferred solution
Full refund

Sharis Berries review: Berries are great

Over the past years I have ordered your berries in a gift set with mini cheesecakes & cake pops. Reviewing your website I find none of that. Can you tell me if you are doing packages anymore.
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Review
#1725837 Review #1725837 is a subjective opinion of poster.
Product
Sharis Berries Berries
Pros
  • Are great
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Sharis Berries review: Website problem

5.0
Details
The website kept trying to change my shipping address. I had to call to order the berrys. Ruth took care of everything.
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Review
#1656329 Review #1656329 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Good customer service

Sharis Berries review in Livingston, New Jersey: Bad Order

1.0
Details
Ordered Chocolate covered oreo pops and strawberries. Oreo pops werent included. Strawberries were melted. Terrible. Customer Service Representative was not even friendly.
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Review
#1674765 Review #1674765 is a subjective opinion of poster.
2.2
Details
Sharis Berries review - I will not recommend your company ...
Sharis Berries review - I will not recommend your company ...
My boyfriend order me a 1/2 dz box of mothers day strawberries that i was supposef to receive on wed may 8th i did get them we they said sorry we will send another box it was supposed to arrive at 12:00 they did not get here till 2:35 and some were damaged and the ice...
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1 comment
HelpCenter_PissedConsumer
#1686384
On Behalf of Pissed Consumer Help Center
According to Sharis Berries return policy if you are not satisfied with your order you should contact Sharis Berries customer service by phone or email.
Review
#1531215 Review #1531215 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Damaged or defective

Sharis Berries review in Las Vegas, Nevada: Delivery problem

5.0
Details
I needed to delay my order due to personal issues. The lady was very very nice, called the local store and had them delay it. She made a really awful day better
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Review
#1667723 Review #1667723 is a subjective opinion of poster.

Sharis Berries review: Horrible Mother's day

1.3
Details
Sharis Berries review - Horrible Mother's day
Sharis Berries review - Horrible Mother's day
I wanted to try something new and order my mother's flowers and strawberries for Mother's Day. They had 5 stores within 30 minutes away but shipped from West coast to East coast, chocolate ran all over the place, and some of the flowers were wilted, could have spent the 95$ on something more dependable, lessoned learned
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Review
#1531884 Review #1531884 is a subjective opinion of poster.
Product
Sharis Berries 12 Red Roses With 12 Fancy Strawberries Arrangement
Reason of review
Damaged or defective

Sharis Berries review in Brooklyn, New York: Double billed

1.3
Details
After speaking with 7 different customer service reps over a period of 48 hours and losing my patience and my sanity, I think my issue may finally be resolved. One rep named Sandy was very pleasant; he promised me an immediate refund and and a confirmation email. He did neither; he blatantly lied according to the 2 different people i spoke with the next day. I finally received a confirmation email saying the overcharge would be refunded within 3 to 5 days so I will thank that young lady. But I won't know until I see the money in my bank account. Frankly I'm not sure I would ever order anything from Shari's Berries again. It's just not worth the aggravation. Thanks for letting me vent.
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Review
#1642524 Review #1642524 is a subjective opinion of poster.
Service
Sharis Berries Sales Representative
Reason of review
Poor customer service