Contact Information

Sharis Berries Phone Numbers

  • (877) 237-7437
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Sharis Berries Chat:

Sharis Berries Email:

Corporate Office Address:

Shari's Berries
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States

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Summary of Sharis Berries Customer Service Calls

581 TOTAL
CALLS
71% SUCCESSFUL
CONNECTIONS
05:16 AVG CALL
DURATION
35% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Sharis Berries to Ask about:

Shipping and Delivery Question:

  • “Did you make the delivery” , Review # 1703230
  • “I got a text this morning saying my berries are being delivered, but i haven't ordered any?”
  • “Delivery”

Request for Information Question:

  • “Special request”
  • “3 questions”
  • “I cant figure out how to get this delivered”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Help cancelling”
  • “To cancel order”

Payments and Charges Question:

  • “I was charged twice”
  • “Double charged”
  • “Double billed” , Review # 1642524

Refund Question:

  • “Refund” , Review # 1596677
  • “Need refund”
  • “I ordered a Valentine's gift it was supposed to come on Valentine's day but it didn't I know longer want the gift I would like full refund”

Staff Question:

  • “Customer Service kept picking up my call and putting me on hold smacking there lips and switched me to pro flowers”
  • “Customer Service”
  • “Dissatisfied with the service I recieved while trying to place an order.” , Review # 1463856

Return/ Replace Question:

  • “Replacement” , Review # 1195949
  • “Returning a call”
  • “Replace damaged card”

Account Question:

  • “Cannot log into my account”
  • “Past due Accounts Payable”

Product/ Service Question:

  • “Received my berries without ice, three were broke up, they were warm. Scared to eat them.” , Review # 1472150

Cards Question:

  • “Prior call because credit card info was expired”

Other Question:

  • “Bad berries”
  • “I want to place an order”
  • “Order”

Sharis Berries Rating Stats

1.7 out of 5 stars
based on 348 reviews
See all 561 reviews

Rating trend

About

Top Sharis Berries Services

Shipping Service, Customer Care, Sales Representative

Top Sharis Berries Products

Strawberries, Fruit Arrangement, Berries

Sharis Berries Pros and Cons

Pros: Good product at times, Good customer service, Convenience, Product, Pervious orders i made and had no problems

Cons: Poor customer service, Customer service, Poor customer service and poor order processing over phone, Poor delivery, Delivery issues

Summary

Sharis Berries is a company that specializes in providing a wide range of confectionery and bakery products. It has been in business since 1998. The head office of the company is located in San Diego, CA. The company operates only on the territory of the United States. Sharis Berries is a part of a Provide Ecommerce group. The company offers a wide selection of products such as summer scoop strawberries, pretzels, pancakes, cheesecakes, dipped cherries and many more. On top of that Sharis Berries provides special products like birthday cake truffles, birthday cakes, birthday sprinkles and others.

Sharis Berries reviews and complaints

Sharis Berries is ranked 39 out of 353 in Food Delivery category

Area Served

USA

Payment Methods

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Sharis Berries Stats

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Number of Reviews

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Number of Calls

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