Contact Sharis Berries Customer Service
How to Reach a Person at Sharis Berries
Verified Contact Information
Toll-Free Number:
-
1-877-237-7437
Customer Service:
-
1-888-755-7474Business Gift Services
-
1-800-716-4851
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1-800-356-9377
Sharis Berries Emails:
Accessibility
Business Customer Service
Business Sales
Sharis Berries Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sharis Berries Phone Number
1 (877) 237-7437
Average Hold Time
00:02:25
Average Calls duration
5 minutes
Most Popular Sharis Berries Email Address
customercare@berries.com
Sharis Berries Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (28% reported full resolution)
Call Volume by Day
View full overview ›
Sharis Berries Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Sharis Berries Phone Number | 1 (877) 237-7437 |
| Average Hold Time | 00:02:25 |
| Average Calls duration | 5 minutes |
| Most Popular Sharis Berries Email Address | customercare@berries.com |
| Sharis Berries Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (28% reported full resolution) |
| Sharis Berries Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 82% phone, 18% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Sharis Berries | First and last name, address or zip code or order id or tracking number |
Call Volume by Day
Contact Information
Sharis Berries Website:
Sharis Berries Help Center:
Corporate Office Address:
Shari's Berries
One Old Country Road, Suite 500
Carle Place,
New York
11514
United States
Other Info (opening hours):
Mailing Address:
Two Jericho Plaza Suite 200
Jericho, NY 11753
Fax:
+1 (516) 237.6101
Summary of Sharis Berries Customer Service Calls
1.4K
TOTAL
CALLS
CALLS
05:15
AVG CALL
DURATION
DURATION
28%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sharis Berries?
Shipping and Delivery Question:
- “Missed delivery”
- “Placed order yesterday cannot find my order to track delivery”
- “I can’t track package, that was supposed to be delivered yesterday”
Request for Information Question:
- “Check my order.It appears to have been nothing more than a warning.Fortunately, it wasn't a serious problem”
- “To place an order”
- “Place order for birthday”
Product/ Service Question:
- “Ordered a dozen strawberries on 3/7 but recipient never got them. Trying to find out what happened?”
- “Bad product”
- “Damaged shipment”
Payments and Charges Question:
- “Charge Not Recognized”
- “I ordered and was charged but no record of my order and it was delivered”
- “Payment refund”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel order and obtain refund for not delivering what was ordered and paid for”
- “I have to cancel my order for Johnnie Watson from a Marvina Jackson immediately. I've made terrible mistakes”
Return/ Replace Question:
- “Change date”
- “Wrong date”
- “I would like to change date of delivery”
Refund Question:
- “Refund”
- “Not impressed with the berries I want my money back”
- “My refund”
Account Question:
- “I placed an order earlier and forgot to apply my 15% off and I wanted to see if I could still apply it”
- “I forgot to include the 25% off coupon with my order”
- Just placed order but forgot to put in shipping address for gift
Staff Question:
- “The family of products customenr service agents should speak and hear English.”
- “Customer Service”
- “Customer Service kept picking up my call and putting me on hold smacking there lips and switched me to pro flowers”
Cards Question:
- “No card with my order”
- “Won't take credit card on website”
- “Trying to put an order through and it tells me the name is incorrect on the credit card”
Website/ Application Question:
- “I’m ordering two gifts but the website wants to charge me for three.”
- “Website won't let me order a 2nd order, only 1 order.”
Other Question:
- “Haven’t received item yet”
- “Cust svc”
- “Ordering”
Compare Sharis Berries Customer Service To
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Sharis Berries