First time customer! My daughter left home for first time amd moved to another state.
I wanted her to feel special on valentines day so I chose to send herShari's Berries. What attracted me to send this product was the GUARANTEED DELIVERY AND FREE SHIPPING. When i tracked delivery of product it said estimated shipping is THURSDAY, FEBRUARY 15TH! NOT VALENTINE'S DAY!
They also charged me 14.99 for shipping and an ADDITIONAL 9.99 FOR GUARANTEED DELIVERY FOR VALENTINES DAY!!! So i paid 50.00 for 6 strawberries!! I will never buy or use this company again.
I work in sales and i will tell everyone i come in contact with about this experience! Tangrla Butcher
Product or Service Mentioned: Delivery Service.
Reason of review: Not as described/ advertised.
Monetary Loss: $5000.
Preferred solution: Send coupons to receive products. This may redeem ur company towards a more positive standing now and in future.