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Sharis Berries review: Beware

Charged my card 5 times, poor customer service
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Review
#1726470 Review #1726470 is a subjective opinion of poster.
Product
Sharis Berries Gift Basket
Reason of review
Poor customer service
Loss
$850
Preferred solution
Full refund

Sharis Berries review in Brooklyn, New York: Double billed

1.3
Details
After speaking with 7 different customer service reps over a period of 48 hours and losing my patience and my sanity, I think my issue may finally be resolved. One rep named Sandy was very pleasant; he promised me an immediate refund and and a confirmation email. He did neither; he blatantly lied according to the 2 different people i spoke with the next day. I finally received a confirmation email saying the overcharge would be refunded within 3 to 5 days so I will thank that young lady. But I won't know until I see the money in my bank account. Frankly I'm not sure I would ever order anything from Shari's Berries again. It's just not worth the aggravation. Thanks for letting me vent.
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Review
#1642524 Review #1642524 is a subjective opinion of poster.
Service
Sharis Berries Sales Representative
Reason of review
Poor customer service
I placed an order thinking I would have no problems I use my PayPal and I was taken back to the site to complete my order there is no area where it says complete order it took me half an hour to figure this out going back-and-forth it’s showing that I needed to place...
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Review
#1642575 Review #1642575 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$80
Preferred solution
Poor website

Sharis Berries review in Albany, New York: Terrible

1.3
Details
I ordered four dozen dipped strawberries and they delivered two dozen. Without notice, they rescheduled until after the party was to occur.
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Review
#1588200 Review #1588200 is a subjective opinion of poster.

Sharis Berries review in The Bronx, New York: My charge is high

Thank you guys! My situation was handled! Thank you for the great customer services! I will be back!
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Review
#1608074 Review #1608074 is a subjective opinion of poster.
Pros
  • Need to explain the charges in details
Cons
  • Lied
Reason of review
Good customer service

Sharis Berries review in Oyster Bay, New York: Horrible

Sharis Berries review - Horrible
We received the berries late in the day. The berries were all cracked and warm. The flowers where wilted and terrible looking. When I called to speak to customer service I could not even understand the guy on the other end. They did end up refunding the cost of everything but the moment was ruined. So my wife was upset and my mother who sent them was upset. Never again will we use this company. NEVER!!!!!!!!! Mike
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Review
#1530406 Review #1530406 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Apology

Sharis Berries review in North Tonawanda, New York: Never again.

1.5
Details
The Six strawberries I sent my granddaugjter for Valentines day ended up costing me $43.00!!!!! I am ashamed I paid it but it was down to the wire. Promotional sale was 6 for 19.99, great I thought, and thete will probably be about a ten dollar mailing fee..... Yeah, right Same issue everyone else is posting about; ridiculous,exorbitant shipping and fees.Actually ridiculous is the wrong adjective - how about " "criminal".? How do they get away with charging customers likevthis? And you dont find out until the end of the order, AFTER you have given your credit card information!! Extremely poor business practices,bordering on deceitful and underhanded. I havent read a response from the company any where, would so like to read one.
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Review
#1473339 Review #1473339 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Pricing issue

Sharis Berries review in Sylvan Beach, New York: Terriable expierence

My husband bought and sent these to me for birthday . They were two days late the strawberries were mushy and my flowers died after three days . We will never order again needless to say spent well over a hundred dollars . P.S. I don't only write bad reviews just honest ones it was my experience .
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Review
#1523473 Review #1523473 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Bad quality

Sharis Berries review in Rochester, New York: RIP OFF

1.0
Details
Got a discount in the mail, had to call, THREE times, ( to find somebody that understands English and I could understand but) to see if I could send two separate orders to the same address, and it was $15 shipping each, it's already highway robbery.
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Review
#1421935 Review #1421935 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Pricing issue

Contact Sharis Berries Customer Service

Website:
Mailing Address:
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

Sharis Berries Products and Services Reviews

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Latest Question

Sharis Berries Questions

Sharis Berries review in New York, New York: Confirm order

I didn’t receive a confirmed email . An my account said no orders
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Review
#1445446 Review #1445446 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue