Newburgh, New York
Not resolved

I placed an order thinking I would have no problems I use my PayPal and I was taken back to the site to complete my order there is no area where it says complete order it took me half an hour to figure this out going back-and-forth it’s showing that I needed to place the order so once again place the order once again no place to check out so both orders had money taken out from my account As I tried to call two or three times I finally speak to someone who tells me this site is down for maintenance. Not sure what kind of business this is but it was site is down for maintenance as I see it it’s always been notified the customer that the site is down for maintenance and please try again later there is nothing on the side so whoever tries to place an order will not be able to.

The third time I called customer service I couldn’t even speak to a manager they keep telling me that the manager is stuck on a phone call with another customer which is BS. Did you explain the issue twice yes and my my what I’m upset about this and the site did not say down for maintenance RIDICULOUS

Reason of review: Poor customer service.

Monetary Loss: $80.

Preferred solution: Poor website.

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