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Sharis Berries - Very Disappointed with the strawberry present

2.0
Details
Sharis Berries - Very Disappointed with the strawberry present
Sharis Berries - Very Disappointed with the strawberry present
Sharis Berries - Very Disappointed with the strawberry present
Sharis Berries - Very Disappointed with the strawberry present
Sharis Berries - Very Disappointed with the strawberry present
I was very excited that my husband was surprised to receive his chocolate covered strawberries as a birthday present! But I was very sad and dissappointed with what He received because he could not even eat them, the strawberry were damaged with bad smell and rotten and some with broken chocolate and super small size. I would be asked to amend my bad experience because I feel that I lost my money and we could not even try it.
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Review
#1504460 Review #1504460 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Damaged or defective

Sharis Berries in Boca Raton, Florida - Did you make the delivery

5.0
Details
Confirmed delivery, florist delivered at 11:05 am
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Review
#1703230 Review #1703230 is a subjective opinion of poster.

Sharis Berries in Greeley, Colorado - The worst

1.4
Details
Let's summarize - a tragic event happens in a friend's life. I send a 'Thinking of You Basket' for 30 Oct. The delivery date is changed to NOVEMBER 27th without any notice. I call Sharri's and I'm told the basket will be delivered the next day (1 Nov) with a $20 offer. Then I am transferred to Cheryl's and told no we can't do that, I'm given a different date, then another by the manager. When I ask for a confirmation email I'm told one can not be provided. The shipment can't be expedited, but they can refund me and I can expedite the shipping. So if I can do it and pay more to have it done, why can't this glamorous company do the same. In short, NEVER AGAIN, will I use this company or any of its affiliates.
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Review
#1695435 Review #1695435 is a subjective opinion of poster.
Product
Sharis Berries Gift Basket

Sharis Berries - Product inedible

1.0
Details
I received an order of one dozen on Oct. 8th, 2019. The berries, although beautiful, were so hard (the chocolate covering) it was impossible to bite. Are you putting plastic in your chocolate?
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Review
#1678297 Review #1678297 is a subjective opinion of poster.
Product
Sharis Berries Chocolate
Pros
  • Beautiful product
Cons
  • Inedible
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution

Sharis Berries in Livingston, New Jersey - Bad Order

1.0
Details
Ordered Chocolate covered oreo pops and strawberries. Oreo pops werent included. Strawberries were melted. Terrible. Customer Service Representative was not even friendly.
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Review
#1674765 Review #1674765 is a subjective opinion of poster.

Sharis Berries in Las Vegas, Nevada - Delivery problem

5.0
Details
I needed to delay my order due to personal issues. The lady was very very nice, called the local store and had them delay it. She made a really awful day better
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Review
#1667723 Review #1667723 is a subjective opinion of poster.

Sharis Berries - Website problem

5.0
Details
The website kept trying to change my shipping address. I had to call to order the berrys. Ruth took care of everything.
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Review
#1656329 Review #1656329 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Good customer service

Sharis Berries - I have usually had Excellent customer service. This time the CSR told me she could NOT help me with my order...go online

CSR said go online...Couldnt help me with ordering
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Review
#1648235 Review #1648235 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
I placed an order thinking I would have no problems I use my PayPal and I was taken back to the site to complete my order there is no area where it says complete order it took me half an hour to figure this out going back-and-forth it’s showing that I needed to place...
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Review
#1642575 Review #1642575 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$80
Preferred solution
Poor website

Sharis Berries in Brooklyn, New York - Double billed

1.3
Details
After speaking with 7 different customer service reps over a period of 48 hours and losing my patience and my sanity, I think my issue may finally be resolved. One rep named Sandy was very pleasant; he promised me an immediate refund and and a confirmation email. He did neither; he blatantly lied according to the 2 different people i spoke with the next day. I finally received a confirmation email saying the overcharge would be refunded within 3 to 5 days so I will thank that young lady. But I won't know until I see the money in my bank account. Frankly I'm not sure I would ever order anything from Shari's Berries again. It's just not worth the aggravation. Thanks for letting me vent.
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Review
#1642524 Review #1642524 is a subjective opinion of poster.
Service
Sharis Berries Sales Representative
Reason of review
Poor customer service

Contact Sharis Berries Customer Service

Mailing Address:
Shari's Berries
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

Sharis Berries Products and Services Reviews

Compare Sharis Berries to

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Resolved
3.3
Details

Update by user Aug 24

Customer service gave me a full refund and a $25 site credit.

Original review posted by user Aug 24

I placed an order on August 18th for delivery on August 23rd, for a birthday gift. The order never arrived. When I called Sharis Berries - they said the contractor claimed they came to the house but no one...
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Review
#1634144 Review #1634144 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • Product
  • Good customer service
  • Ease of oredering
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • Good Customer Service Experience