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To Whom it concerns. I just got off the phone with one of your reps @ your 1-877 Number. The issue is this. The Berries I arranged ahead of time and paid an extra fee for delivery did not get delivered to the recipient for her 60th Birthday. Your info shows they were...
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2.5
I liked
  • Products appeared appetizing and professionally displayed
I didn't like
  • Cust serv disrespect for customers and refund policy
  • Poor customer service and poor order processing over phone
#1166910
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I ordered the dozen chocolate strawberries and 3 mini cheesecakes. The delivery charge alone was $17.99. I had the delivery date for 1/5/17, but when I checked it said 1/10/17. I call customer service and I couldn't even understand anything they were saying. I kept...
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1.0
#1160294
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When I place my order it was no more than $32 I believe and when I checked my bank account they charged me $54 I don't remember there being a specific page or an upcharge for a Saturday delivery I was unhappy about it and I expressed that to the person on the line and...
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4.0
#1157330
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Sharis Berries - Delivery To The Wrong Person

Sharis Berries
#1162625
4.0
Details
Delivered the order my mom sent me for my birthday to the wrong person. Another person signed for it and I never got it. I was really looking forward to trying the berries.
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Sharis Berries - Disappointed customer
Sharis Berries - Disappointed customer
1/2

Sharis Berries - Disappointed customer

Sharis Berries
#1158499
2.8
Details
I have bought these berries before and this year the products were very disappointing The actual berries in the box were small and didn’t look at all like the advertised berries. So sad!
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Advertised vs Delivered
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Sharis Berries - Not great but .....

Sharis Berries
#1154837
3.2
Details
Ordered 6 berries for my mom half where still green and hard . I called the service number without agruement they are sending out a replacement order so when she gets them on the 28th of dec i will update this review .... fingers crossed
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Sharis Berries - Messed up twice
Sharis Berries - Messed up twice
1/2

Sharis Berries - Messed up twice

Sharis Berries
#1154827
1.2
Details
Ordered Shari’s Berries for my mom for Christmas 2017. Berries looked nothing like the picture at all. Called and complained. New order sent at no charge to me. Same problem. But, mom said that the second shipment had frozen berries. See attached photos. The berries look nothing like the picture on their website. I will never buy from them again and never recommend this company.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Order placed. Paid extra for morning delivery on Thursday. Berries never delivered. Called and was told there was a delivery issue. Could resend with an arrival of Saturday. Said no wanted a refund. Long and behold no refund as of yet, however, original order finally...
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1.0
#1155797
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This occurrence is very recent. On Thursday, December 21, 2017, I ordered 6 individual Christmas trees made out of cookies for my son and his family that live in California. I live in New Mexico. I paid for rush delivery for my order to arrive on Friday, December 22,...
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1.0
I didn't like
  • Delivery issues
#1154816
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Mom is 91.....having grandchildren over tonight 12/23 for Holiday cookout with brother as chef.....Ordered 2 doz choc covered strawberries and cheese cakes on 12/19 for delivery on 12/22 for desert.....received "Gift has Shipped" email on 12/21...feeling good about...
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1.0
I liked
  • Products appeared appetizing and professionally displayed
I didn't like
  • Cust serv disrespect for customers and refund policy
#1154756
Reply to reviews
Placed order 12/20/2017 for a cake with 2 dates selected for overnight delivery 12/21 and 12/22/2017. Never arrived but I will spare you all the details by saying the following: There customer service is in the Phillipines and you cannot communicate when they do not...
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1.0
I didn't like
  • Phillipines non english speaking thats customer svc
#1154390
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Sharis Berries - Disgusting Product
Sharis Berries - Disgusting Product
My brother had very thoughtfully sent us what he thought would be a great Christmas Treat. It was a box of Sheri's Berries. These were strawberries dipped in milk and white chocolate. However the very unfortunate surprise was a box of very crumbling unripe, previously...
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#1153777
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First, let me say, do not use Shari’s Berries if you are looking to send a nice arranged food gift. There are other more reliable services I’ve used in the past. It was my first mistake to try something new. I ordered two dozen strawberries on Tuesday to have delivered...
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Anonymous
Dan Rodriguez

I agree 110ercent: ordered berries and brownie snowmen to send to a good friend and had to pay extra for Saturday delivery and had to pay for each item ordered even tho they w...

1.0
#1153001
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My son sent me Sharies's berries for Mother's Day. The berries were wet, soggy and the coatings were broken off, cracked and crumbly. A total disaster. These berries are way too expensive for the quality. Don't buy them!!!!! You will probably be disappointed. I sent 9...
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1.0
#1151275
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