Anonymous
map-marker Ballwin, Missouri

Failed expectations

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered chocolate covered strawberries for my mother for Mothers Day on the 4th of May. They did not arrive until the 18th of May. When she finally got them 3 of the strawberries were missing. I will never order from you again, even though you refunded me my delivery charges. This is totally shameful. Thinking that my mother was going to get a great and thoughtful gift turned out to be disappointing. How your company can mess something up like this is shameful. You really failed
View full review

User's recommendation: Be careful in ordering from this company

Featured
Scott D Gvc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Promised delivery by Mother's Day. Received 2 days later; berries ruined

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - Promised delivery by Mother's Day. Received 2 days later; berries ruined
Sharis Berries - Promised delivery by Mother's Day. Received 2 days later; berries ruined - Image 2
The company could be honest about their practices. I truly don't believe the order was ever going to be here on time, and, based on other people's reactions, they suffered the same experiences. It's a dishonest way to do business and you can't convince me otherwise. I will NEVER order from them again, under any circumstances. And the company wants to refund the delivery, or discount the next purchase. Lol. It's really infuriating that people can still get away with this stuff in this day and age.
View full review
Loss:
$70
Pros:
  • Good advertising
Cons:
  • False advertising

Preferred solution: Full refund

User's recommendation: Avoid this company like the plague. For every one they get right, two are wrong.

Lucian D Lkb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rotten strawberries

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - Rotten strawberries
Sharis Berries - Rotten strawberries - Image 2
Sharis Berries - Rotten strawberries - Image 3
Sharis Berries - Rotten strawberries - Image 4
Had them delivered to my mother for Mother's Day. DO NOT follow in my footsteps. I expected them to get hand-delivered, not FedEx'd and dropped off on her patio in the Phoenix heat. Luckily, she was there to pick it up when they arrived, but they were still rotting.
View full review
Loss:
$60

Preferred solution: Full refund

User's recommendation: Don’t recommend this place ever!

1 comment
Guest

I agree strawberries was rotten under all that chocolate flowers was wilted as well didn't receive the gift until after Mothers Day

Joseph M Nnr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Poor Quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - Poor Quality
Sharis Berries - Poor Quality - Image 2
Sharis Berries - Poor Quality - Image 3
My husband bought me a dozen chocolate-covered strawberries and they were a mess! A lot of them were only half covered in chocolate, the 'drizzle' was in globs, and they weren't even the kind he ordered! Plus, they were left on our steps in the heat and no one even rang our doorbell. My husband called to complain and the customer service person could barely speak English. We've ordered from them several times a year, but never again! $85 down the drain.
View full review
Loss:
$85
Cons:
  • No quality control
  • Sloppy products
  • Terrible delivery

Preferred solution: Full refund

User's recommendation: I don't recommend!

Pamela W Chn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

VERY UNSATISFIED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - VERY UNSATISFIED
Sharis Berries - VERY UNSATISFIED - Image 2
Sharis Berries - VERY UNSATISFIED - Image 3
Sharis Berries - VERY UNSATISFIED - Image 4
Sharis Berries - VERY UNSATISFIED - Image 5
Sharis Berries - VERY UNSATISFIED - Image 6

I'm hoping that my son gets a full refund after receiving my package mid-evening yesterday, which was hours after it was delivered to the back of my house by my garage and not the front door where someone could have seen it earlier than when we were notified. The package was outside in the heat too long, the ice pack was pretty melted, moisture was built up inside the box, the leaves on the strawberries were curled up/wilted, discolored, and soft.

So, needless to say, this gift was definitely not what my son ordered for Mother's Day for me.

SAD. The last picture I sent is what I was supposed to receive and the other 5 are what I got.

View full review
Cons:
  • Not getting what was ordered

Preferred solution: Full refund

User's recommendation: SHOP ELSEWHERE

David T Afl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot fulfill orders on time

Sharis Berries - Cannot fulfill orders on time
Sharis Berries - Cannot fulfill orders on time - Image 2
Sharis Berries - Cannot fulfill orders on time - Image 3
Ordered some Mothers Day Drizzled Strawberries to be delivered the Friday Before Mother's Day. They didn't arrive until the Monday AFTER Mother's Day. They sat in a FedEX truck over the weekend. When they were delivered, they were melted, the box was wet and soaked through, and every item was inedible. The pictures she took look disgusting. Stay away from this business.
View full review
Loss:
$54

Preferred solution: Full refund

User's recommendation: Stay Away!!

Cindy G Tea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2 orders placed for Mothers Day. Both were melted and a complete disaster

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - 2 orders placed for Mothers Day. Both were melted and a complete disaster
The cold pack placed inside was completely warm. One order was for my daughter-in-law who is celebrating her first Mother's Day. The picture attached is what my daughter sent me for Mother's Day.
View full review
Loss:
$51
Cons:
  • Very poor quality

Preferred solution: Full refund

User's recommendation: Never Again

Jennifer C Bgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Spoiled and damaged product

Sharis Berries - Spoiled and damaged product
Sharis Berries - Spoiled and damaged product - Image 2
Sharis Berries - Spoiled and damaged product - Image 3
Sharis Berries - Spoiled and damaged product - Image 4
I ordered Chocolate covered strawberries and cheesecake for Mothers Day on Monday, they were shipped out on Tuesday per the shipping label. Delivered on Thursday and smelled of rotted fruit and completely melted. They must have been left in a truck for 2 days because ice pack was hot. Turns out they outsourced the order to 1 800Flowers who had to refund a past order because of damage. I got a refund but will not order from them again.
View full review

User's recommendation: Do your research

Anonymous
map-marker Livonia, Michigan

Wrong order and un frozen.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - Wrong order and un frozen.
They gave me the wrong order, my order was supposed to be dipped in nuts and wasn't. Took 4 days to arrive, when they arrived they were melted and warm. So they will sent out a new order with the same ship time(4 days) so they will be melted again. Hopefully the order will be correct this time. Terrible!
View full review

User's recommendation: No they are terrible

Featured
T.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RUINED VALENTINES DAY!!

Sharis Berries - RUINED VALENTINES DAY!!
Sharis Berries - RUINED VALENTINES DAY!! - Image 2
STAY AWAY FROM THIS COMPANY, I ordered a cheesecake trio for my girlfriend 2 weeks before Valentine's day. on the day of, they said it was delivered at 6pm, it actually arrived at 8pm, and what I received was NOT WHAT I ORDERED, i spent $80 on 3 cheese cakes and got 9 little bites that tasted like RANCID cream cheese. It gave her an instant sugar headache and bubble guts. NEVER DOING BUSINESS WITH 1800FLOWERS AGAIN!!!
View full review
Loss:
$80

Preferred solution: Full refund

User's recommendation: Avoid at all costs

1 comment
Guest

Apparently cold packs do not work. Strawberries warm chocolate melted. $113 Shame on you

Celinda Xxj

A COMPLETE SCAM!!!

Sharis Berries - A COMPLETE SCAM!!!
Sharis Berries - A COMPLETE SCAM!!! - Image 2
I ordered Belgian da dark and milk chocolate covered strawberries for my 19 year old daughter at college during her finals. I paid $81 for what was actually delivered, which was NOT Belgian chocolate and not as pictured AT ALL! They actually had the letters MOM on the berries and for Mothers Day!!! Are you kidding! The note that was supposed to be in with the strawberries was not in there either. I fought with the automated rep and live rep enough that they said I would be getting a full refund, but well see if that actually happens! DO NOT ORDER FROM THIS VENDOR!
View full review
Loss:
$81
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Stay away from this vendor

Anonymous
map-marker Ruskin, Florida

Moldy strawberries

Sharis Berries - Moldy strawberries
Sharis Berries - Moldy strawberries - Image 2
When I received the berries the box felt soggy on the bottom and warm on top. I live in FL, the package should have been kept in a cooler or wrapped properly to keep fresh. Upon opening the box I noticed dried up stems on the berries. At a closer look there was mold around the tops of the berries. My son sends me berries for most special occasions, this has happed before with Sherries Berries. It is upsetting to have to notify for the poor quality of his gift. I asked him to stop ordering these berries, hope he never orders them again.order # 3893****
View full review
Anonymous
map-marker Miami, Florida

I don't think they are as good as they were 4 years ago

Sharis Berries - I don't think they are as good as they were 4 years ago
My son sent me 6 berries strawberry for mother's day about 4 years ago. I loved them this time they came in the afternoon and we're just left on the cement in the sun I'm in Florida it was about 90 degrees out but luckily I was home and went right out he was just getting in the truck. I had 6 berries one was very small and one looked to have a bad spot on it and none had stems on them . I was disappointed.
View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Indianapolis, Indiana

Fermented strawberries and never received cake

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sharis Berries - Fermented strawberries and never received cake
Sharis Berries - Fermented strawberries and never received cake - Image 2
Sharis Berries - Fermented strawberries and never received cake - Image 3
Becky Wayland I received strawberries that were fermented. My daughter called and they resent them and gave her $20 off her next purchase. She had to call again because I never received the chocolate $50! Cake. First I was told they attempted delivery but were unsuccessful. I asked why they had no problem delivering strawberries TWICE? I was then told the contracted bakery cancelled the order because we were to far from them. She never received a notification about that. It takes 10 days for a refund! This company has lost our business!
View full review

User's recommendation: DO NOT ORDER!!!

val s Ket

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winsted, Connecticut

Mother’s Day gift disappointment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My daughter sent choc dipped strawberries for a mothers day surprise.

The order was delivered a day late.

The ice pack had completely melted all over everything.

The box was soggy and the fruit wet.

The chocolate was broken off the berries and the berries appeared to have been frozen, then thawed & had spoiled.

I contacted customer support and kept getting asked for the order number or email address which I did not have as it was a gift.

I didnt have the heart to tell my daughter how awful the berries were as she was so excited for me to get them and had spent her hard earned $ on them.

So dissatisfied with this product.

View full review

User's recommendation: I would not recommend

JASMINE K L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very poor customer. All overseas representatives. Illegal doubt charging of my account.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company is horrible. I beg you, please do not use them.

For my mother's birthday in March, I placed an order online and was guaranteed a delivery date. Of course, the item was delivered late. They gave me a $20 off coupon for that. Well, I fell for it and used their service again.

This time they double charged my account. The item is already paid for; all $103.38 of it. However, there's an additional hold of $103.38 on my account, which they are telling me I have to wait 3-5 business days for it to fall off. Why do I have to wait for an illegal charge to fall off?

I'm also going to make a customer complaint with the FCC. Their customer service representatives are rude and just repeat the same script over and over again like robots.

View full review
Loss:
$103
Cons:
  • Pathetic customer service illegal double charge

Preferred solution: Full refund

User's recommendation: Please do not use this company.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article