Sharis Berries
Sharis Berries Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sharis Berries has a 1.6 star rating from 398 reviews; about 25% would recommend while 77% say they won't use the service again, with most customers dissatisfied over reliability and customer service.
Key Takeaways for Future Customers
- Read Sharis Berries reviews for recurring delivery and quality issues before ordering.
- Expect possible delays and contact challenges; ask about refund policies at purchase.
- Consider local alternatives for perishable gifts to avoid shipping risks.
Negative Feedback / Risk Areas
- Frequent delivery failures and late shipments causing spoiled or melted fruit.
- Poor customer service responsiveness and difficulty obtaining refunds or resolving billing disputes.
- Orders arriving damaged, moldy, or incorrect, with recurring complaints about order processing and charge holds.
Positive Feedback
Some customers found the packaging convenient and items appetizing when delivery succeeded, and occasional prompt replacements were noted.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sharis Berries has a 1.6 star rating from 398 reviews; about 25% would recommend while 77% say they won't use the service again, with most customers dissatisfied over reliability and customer service.
Key Takeaways for Future Customers
- Read Sharis Berries reviews for recurring delivery and quality issues before ordering.
- Expect possible delays and contact challenges; ask about refund policies at purchase.
- Consider local alternatives for perishable gifts to avoid shipping risks.
Negative Feedback / Risk Areas
- Frequent delivery failures and late shipments causing spoiled or melted fruit.
- Poor customer service responsiveness and difficulty obtaining refunds or resolving billing disputes.
- Orders arriving damaged, moldy, or incorrect, with recurring complaints about order processing and charge holds.
Positive Feedback
Some customers found the packaging convenient and items appetizing when delivery succeeded, and occasional prompt replacements were noted.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyattsville, Maryland
No on time delivery for our anniversary. Was supposed to be delivered a certain day for our anniversary because we were going out of town for the weekend. They didn't deliver on-time and was a day .
- - Delivery was late for our anniversary.
- - The items were left on the porch until we returned.
- - No desserts to go with wine; customer service issue.
They didn't deliver on time for our wedding anniversary weekend. We wanted it delivered the day before we went away for our anniversary weekend.
It came a day late and late that evening after we had already left for the weekend. They were left on the front porch until we got back. So they were ruined and we lost our money and were very disappointed. We had no desserts to go with our wine that weekend.
We never will order again.
Poor customer service; I can't get through and I'm put on hold for them to come to the phone. I'm not going to wait and waste my time holding.
Preferred solution: Full refund
User's recommendation: Poor customer service. Delayed order not in time for special occasion.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atco, New Jersey
- - The initial box arrived wet with smashed strawberries.
- - January 5 replacement arrived wet and heavy; refund via friend; no overnight replacement.
My friend sent me a box of chocolate-covered strawberries for the bereavement of my mother. When I received the box, it was wet, and the strawberries looked as though someone threw up in the box.
I called my friend, got reimbursed, and they told me that they would send me another box to arrive on December 31st. I received a replacement yesterday on January 5th, and I could tell before I opened it that it was heavy and wet. When I opened it, again, all the strawberries were smashed, and the whole box was sticky, and I had to clean another mess. I called today and asked if they would replace the order and asked if they could overnight the order so that it wouldn't get lost in delivery.
They said no! Since my friend was reimbursed, they wouldn't be doing anything for my troubles.
This was a horrible experience. I wanted to let consumers know not to waste their money on this garbage!
- Horrible product and customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t waste your money! They should be embarrassed!
Fort Lauderdale, Florida
Berry good!
Berries delivered but driver couldnt get through the gate because I was not home. Berries were delivered next day. Good customer service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged package
- - Delivery was late.
- - The berries arrived with melted chocolate and sweating.
- - Ice packs were warm and contents smelled off.
- - Refund requested.
Obviously my initial experience was not good. Poor customer service, poor delivery, and poor quality product, but after lodging my complaint, they responded quickly, offered a new shipment and a $15 off coupon for future use.
The new shipment arrived in perfect condition with the ice packs still frozen (first order they were warm). So all went right with this order
I am unable to use your chat feature, but I need to lodge a complaint and request a refund. I was due to receive the berries on September 3rd; however, the berries were not received until the 4th.
Upon opening the berries covered in chocolate, the chocolate was partially melted, cracked, and the berries were sweating.
The ice packs were warm, and the contents did not smell right. I would like a refund for this purchase, please.
- Straightforward ordering
- Poor customer service
- Delayed receipt of product
- Poor product
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
Beyond Disappointed
- - Ordered as a gift; recipient never received it.
- - I contacted customer service and have not heard back.
- - I would like a refund.
I placed an order to be delivered as a gift for a friend. I placed the order well in advance of the delivery date.
The recipient never received the gift.
I contacted customer service about this and I have not heard a word. I would like my money refunded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hackensack, New Jersey
Failed delivery
- - Placed an order of Sherrie berries for my daughter's birthday.
- - 800 Flowers has probably the best product out there.
- - Delivery service wasn't the best.
Place an order of sherrie berries for my daughters birthday one 800 flowers has probably the best product out there. Unfortunately the delivery service wasnt the best thank you to 800 flowers for stepping up and making sure things got right. Ill definitely be using them again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived bad moldy berries
- - Delivery arrived 3 days late.
- - Berries were bad, smelled like liquor and mold.
- - Some were dime-sized and crushed; I won't recommend Shari's Berries.
Undecided
I received berries for Mother's Day which came three days late, and ALL of them were bad! They were so old that they smelled like liquor and they were fuzzy with mold.
Also, some of them were as small as dimes but ALL of them were crushed!!!
It's like they didn't even care and decided to ship me trash!!! I will no longer recommend Shari's Berries to anyone!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived bad berries
- - All berries were bad, smelled like liquor, moldy and crushed.
- - Some berries were as small as dimes, and I won't recommend Shari's Berries.
I received berries for Mother's Day, and ALL of them were bad! They were so old that they smelled like liquor and they were fuzzy with mold.
Also, some of them were as small as dimes but ALL of them crushed!!!
It's like they didn't even care and decided to ship me trash!!! I will no longer recommend Shari's Berries to anyone!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful service! Never showed up!
- - Ordered 24 hours ahead.
- - Delivery was undeliverable an hour before, and this reviewer warns not to use this company.
- - Spent over $100.
Ordered 24 hours in advance. One hour before delivery time, I receive a email that says "Undeliverable" attempt made.
TO A BUSINESS. It's like they waited all day, then the last hour just said no one was there to receive it. DO NOT DO BUSINESS with this company.
Spent over $100 for a very special occasion. Don't ruin it with these guys!
- No communication except one hour before delivery cut off time
Preferred solution: Full refund
User's recommendation: DON'T do business with Shari's Berries!
Mason, Ohio
Moldy berries
Its a long story but my daughter sent pics of moldy berries delivered two days late.i had to share to warn anyone else.
User's recommendation: Don’t do it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTired of this company
- - Customer service is poor.
- - Product quality has declined.
- - Stop buying and boycott the company.
- - They appear unresponsive to complaints.
I truly hope Sheri's Berries goes out of business . The customer service sucks, the employees suck, and the berries have taken the largest nosedive.
Stop buying Sheri's Berries and from their affiliates. Boycott them.
My mother has always said if you don't learn, you should feel. The company cant care less about complaints as long as they are getting paid.
- Website is cute
- You dont get your order nor your money
Preferred solution: Full refund
User's recommendation: Make your own order locally. Dont give them your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
- - Mother's Day flowers for May 10; nothing arrived.
- - Delivery showed delivered; no photo proof.
- - Refund issued; customer seeks compensation.
Ordered flowers for my 86-year-old mother to be delivered on Mother's Day or possibly the day before, May 10th. I got an email stating the flowers and fairies were delivered.
However, when my mother went out and checked, there was no package. Although I got a confirmation stating it was delivered, I called customer service. He also got a confirmation stating it was delivered, but there was no picture to prove that it was left at her address. We are getting a full refund; that is not the point.
We now have no flowers and no gift for my mother on Mother's Day, which could very well be her last given her age and some health issues. I think on top of being refunded my money, she should still get the flowers and berries, even though it's going to be after Mother's Day. Then, around 8:00 p.m. on May 10th, someone rang her doorbell, and when she got there, there was nothing.
I don't know if this was a delivery guy again coming back, taking a picture, and then taking the package for himself just to prove that he did deliver it. I don't know, but we are very, very, very disappointed in the service. Any further compensation would be greatly appreciated. This is so totally unacceptable.
Our hearts are broken that we could not deliver a gift to her on Mother's Day. Severely aggravated, Rebecca Hoffman.
Preferred solution: Full refund
User's recommendation: Not happy customer
Yes, they dropped the ball. But you need to stop with the over the top dramatics.
“Our hearts are broken”.
“Given her age and health issues this may be her last”. A delivery may have eased your guilt for not visiting but it was no replacement in her mind.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor customer service.
- - Ordered Mother's Day delivery for May 8.
- - Wants May 12 delivery but can't change as it's confirmed, and won't use Shari's Berries again.
I placed an order for Mother's Day for delivery on May 8. I found out today that my daughter will be gone on May 8th and wanted to change the delivery date to May 12th.
They said that I can't change it because it is already confirmed. I have bought from Shari's Berries for years but will not be using them again.
- Variety
- Extremely poor customer service
Preferred solution: Change delivery date from May 8th to May 12th.
User's recommendation: Go anywhere else to get your edible gifts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ruined Valentine's Day
- - Ordered flowers and dipped strawberries one month in advance.
- - Delivery arrived late, flowers not as pictured, strawberries warm, refund filed.
Company fixed the issue and I have been provided with apology. Paypal issued me a full refund.
They didn't even bother to reply to the PayPal claim. No apology, no explanation, just pure contempt for a paying customer.
I ordered flowers and dipped strawberries one month in advance, back on January 15th, for Valentine's Day delivery because I was going to be out of the country. I paid extra for guaranteed Valentine's Day delivery.
They arrived a day late. The flowers weren't as pretty as pictured; the strawberries were at room temperature because all of the ice packs had melted. A complete joke of a company.
I've filed a PayPal claim for a full refund. Thankfully, my sweetheart was understanding.
User's recommendation: Don't waste your money with them
Ridge Wood Heights, Florida
Horrible customer service can never contact a person when you your delivery was not delivered. I will never order from this company again.
My gift was never delivered horrible customer service from this company. I will never order from them again and I will put on social media exactly what happened the worst review Im going to write.
Greensboro, North Carolina
The delivery was not done and didn't receive an email to explain why.
I placed an order for my friend's birthday and it was not delivered as it should have been on May 13. I did not receive an email to follow up or to explain why it wasn't delivered.
User's recommendation: Don't!
About
, , , ,
Sharis Berries is a company that specializes in providing a wide range of confectionery and bakery products. It has been in business since 1998. The head office of the company is located in San Diego, CA. The company operates only on the territory of the United States. Sharis Berries is a part of a Provide Ecommerce group. The company offers a wide selection of products such as summer scoop strawberries, pretzels, pancakes, cheesecakes, dipped cherries and many more. On top of that Sharis Berries provides special products like birthday cake truffles, birthday cakes, birthday sprinkles and others.
Sharis Berries is ranked 96 out of 524 in Food Delivery category
USA
Brands Related to Sharis Berries
1800Flowers
“Wife was not satisfied with her roses, as they appeared dead when she received them. I'm looking for...“
Harry And David
“First time shame on you, second time shame on me. I had a problem with one of my three orders last...“
Wolfermans
“They speak to personal communications as they use AI. Then got my order totally wrong and what they sent...“
Personalization Mall
“For the first time my experience has been very negative. I request that someone contact me right away to...“
Companies Similar to Sharis Berries
Edible Arrangements
“Dear Edible Arrangements Customer Support, I am writing to express my disappointment with the service I...“
ProFlowers
“I ordered flowers for my mom's birthday five days in advance. I asked for them to be delivered on March...“
FTDi Com
Myflowergift
“I ordered cake for instant delivery. Even after 11 hours, we didn't receive it. I tried to call and...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I think given the reason for the gift, you should acknowledge the intended sentiment and call it a day.
Your friend got reimbursed. You had one replacement. You are not entitled to more.
True