Sharis Berries
Sharis Berries Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sharis Berries has 1.6 star rating based on 619 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Sharis Berries to a friend or colleague.
- Rating Distribution
Pros: Convenience, Products appeared appetizing and professionally displayed, Uncertainty about delivery times for fragile fruit.
Cons: Poor customer service, Customer service, Poor customer service and poor order processing over phone.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sharis Berries has 1.6 star rating based on 619 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Sharis Berries to a friend or colleague.
- Rating Distribution
Pros: Convenience, Products appeared appetizing and professionally displayed, Uncertainty about delivery times for fragile fruit.
Cons: Poor customer service, Customer service, Poor customer service and poor order processing over phone.33% of users think that Sharis Berries should improve its Packaging and Delivery.
82% of users say that they won't use Sharis Berries in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don't!", "Not happy customer", "Go anywhere else to get your edible gifts.", "Do not trust ordering from here", "Don't waste your money with them".
Most users ask Sharis Berries for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sharis Berries Reviews
"Delicious great customer service"
I wrote the wrong address as a courtesy they resent the chocolate strawberries without a charge. Great customer service. User's recommendation: Order you will...
"The delivery was not done and didn't receive an email to explain why."
I placed an order for my friend's birthday and it was not delivered as it should have been on May 13. I did not receive an email to follow up or to explain why...
Greensboro, North Carolina
The delivery was not done and didn't receive an email to explain why.
I placed an order for my friend's birthday and it was not delivered as it should have been on May 13. I did not receive an email to follow up or to explain why it wasn't delivered.
User's recommendation: Don't!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Received bad moldy berries
Undecided
I received berries for Mother's Day which came three days late, and ALL of them were bad! They were so old that they smelled like liquor and they were fuzzy with mold.
Also, some of them were as small as dimes but ALL of them were crushed!!!
It's like they didn't even care and decided to ship me trash!!! I will no longer recommend Shari's Berries to anyone!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Received bad berries
I received berries for Mother's Day, and ALL of them were bad! They were so old that they smelled like liquor and they were fuzzy with mold.
Also, some of them were as small as dimes but ALL of them crushed!!!
It's like they didn't even care and decided to ship me trash!!! I will no longer recommend Shari's Berries to anyone!!!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
Ordered flowers for my 86-year-old mother to be delivered on Mother's Day or possibly the day before, May 10th. I got an email stating the flowers and fairies were delivered.
However, when my mother went out and checked, there was no package. Although I got a confirmation stating it was delivered, I called customer service. He also got a confirmation stating it was delivered, but there was no picture to prove that it was left at her address. We are getting a full refund; that is not the point.
We now have no flowers and no gift for my mother on Mother's Day, which could very well be her last given her age and some health issues. I think on top of being refunded my money, she should still get the flowers and berries, even though it's going to be after Mother's Day. Then, around 8:00 p.m. on May 10th, someone rang her doorbell, and when she got there, there was nothing.
I don't know if this was a delivery guy again coming back, taking a picture, and then taking the package for himself just to prove that he did deliver it. I don't know, but we are very, very, very disappointed in the service. Any further compensation would be greatly appreciated. This is so totally unacceptable.
Our hearts are broken that we could not deliver a gift to her on Mother's Day. Severely aggravated, Rebecca Hoffman.
Preferred solution: Full refund
User's recommendation: Not happy customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor customer service.
I placed an order for Mother's Day for delivery on May 8. I found out today that my daughter will be gone on May 8th and wanted to change the delivery date to May 12th.
They said that I can't change it because it is already confirmed. I have bought from Shari's Berries for years but will not be using them again.
- Variety
- Extremely poor customer service
Preferred solution: Change delivery date from May 8th to May 12th.
User's recommendation: Go anywhere else to get your edible gifts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Harrisonville, Missouri
Resolved: Ruined Valentine's Day
Company fixed the issue and I have been provided with apology. Paypal issued me a full refund.
They didn't even bother to reply to the PayPal claim. No apology, no explanation, just pure contempt for a paying customer.
I ordered flowers and dipped strawberries one month in advance, back on January 15th, for Valentine's Day delivery because I was going to be out of the country. I paid extra for guaranteed Valentine's Day delivery.
They arrived a day late. The flowers weren't as pretty as pictured; the strawberries were at room temperature because all of the ice packs had melted. A complete joke of a company.
I've filed a PayPal claim for a full refund. Thankfully, my sweetheart was understanding.
User's recommendation: Don't waste your money with them
Ridge Wood Heights, Florida
Horrible customer service can never contact a person when you your delivery was not delivered. I will never order from this company again.
My gift was never delivered horrible customer service from this company. I will never order from them again and I will put on social media exactly what happened the worst review Im going to write.
Baltimore, Maryland
Poor Quality
I received a dozen from my daughter and 6 with a bouquet from my son for Mother's Day. The strawberries were watery and tasted completely unripe with no sweetness as well the chocolate covering was crumbly and falling off and bland. Very disappointing and certainly not worth the cost.
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Verified ReviewerTerrible looking. Very small berries.
The strawberries were tiny. They looked terrible.
It seems like no effort was made. I would not recommend ordering these.
Preferred solution: Better service
User's recommendation: Do not waste your money
Chicago, Illinois
Terrible service
Half my order was delivered. Customer service is a chat bot only.
There is no option to speak with a liver person or to know who was contracted to deliver your order. It's scripted responses that do not actually follow through. It is day 3 now of an incomplete order.
They will only offer to refund 50%, and the order is still not complete. We are now past the dates of the purpose of this deliver.
User's recommendation: Do not trust ordering from here
Spring Hill, Florida
On line customer support problem
Neglected to type in recipient's address when placing on line order. Immdiately called & spoke to customer rep & she said no order was received.
I was concerned order wd come to me but was assured it wd not. I reordered w correct address. Today I received a box of strawberries! I contacted Sharis Berries & had a "live chat" to no avail.
After typing in all the information I was informed that a customer service rep wd contact me but it wd cost me a refundable $5.00 fee!
This is ridiculous and will pursue other venues so I wont be double billed. Will NEVER use or recommend this company again.00000000000000000000
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRush would never be associated with these loosers
I ordered in plenty of time. The couriers delivered at 4:00 PM on a Friday to a doctor's office.
I guess they will find them rotten on Monday.
What a bunch of losers. They are almost a scam.
- Efficiently take your money
- Calling customer service
- Well good luck with that
Preferred solution: Price reduction
User's recommendation: Save your money.
Nashville, Tennessee
Horrible horrible!!!
What in the world!!! I ordered these for a friend in the hospital this is what she got I will never in my life order again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gaithersburg, Maryland
Cancel order and obtain refund for not delivering what was ordered and paid for
Order not delivered and no communication that it wouldnt be. They take money, but dont follow up with or through with orders.
User's recommendation: Don’t do it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPromised delivery by Mother's Day. Received 2 days later; berries ruined
They never would agree to refund the order. They simply wanted to give a percentage off of my "next" order (crying laughing), and reship the order, 3 days late for Mother's Day. I simply swore I would never use them again and told them to shove it (or something to that effect).
The company could be honest about their practices. I truly don't believe the order was ever going to be here on time, and, based on other people's reactions, they suffered the same experiences.
It's a dishonest way to do business and you can't convince me otherwise. I will NEVER order from them again, under any circumstances. And the company wants to refund the delivery, or discount the next purchase.
Lol. It's really infuriating that people can still get away with this stuff in this day and age.
- Good advertising
- False advertising
Preferred solution: Full refund
User's recommendation: Avoid this company like the plague. For every one they get right, two are wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing order
I received a notification last night that my flowers and chocolates had arrived, but they haven't. Contrary to what the status says, that it is delivered, I haven't received anything.
Preferred solution: Full refund
User's recommendation: Slim at this stage
If Lost 180 I would throw a fit. No excuse for these companies taking people's money
About
, , , ,
Sharis Berries is a company that specializes in providing a wide range of confectionery and bakery products. It has been in business since 1998. The head office of the company is located in San Diego, CA. The company operates only on the territory of the United States. Sharis Berries is a part of a Provide Ecommerce group. The company offers a wide selection of products such as summer scoop strawberries, pretzels, pancakes, cheesecakes, dipped cherries and many more. On top of that Sharis Berries provides special products like birthday cake truffles, birthday cakes, birthday sprinkles and others.
Sharis Berries is ranked 101 out of 438 in Food Delivery category
USA
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Yes, they dropped the ball. But you need to stop with the over the top dramatics.
“Our hearts are broken”.
“Given her age and health issues this may be her last”. A delivery may have eased your guilt for not visiting but it was no replacement in her mind.
Why are you asking for a full refund, when you state in your complaint it has been confirmed that you are getting one and "that is not even the point". Order from another vendor. Sure it will be late, but the meaning will be the same.