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3.3
Details

Update by user Aug 24

Customer service gave me a full refund and a $25 site credit.

Original review posted by user Aug 24

I placed an order on August 18th for delivery on August 23rd, for a birthday gift. The order never arrived. When I called Sharis Berries - they said the contractor claimed they came to the house but no one...
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Resolved
Review
#1634144 Review #1634144 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • Good customer service
  • Product
  • Ease of oredering
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • Good Customer Service Experience
4.2
Details

Update by user Jun 24

I received this via Email: Thank you for contacting us. As requested, we have cancelled your order.

Please be assured that your account has not been charged.

Any payment authorization in your account will be automatically removed. If you have any further questions,...

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Resolved
Review
#1567860 Review #1567860 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Pros
  • Ease of oredering
Cons
  • No one responded on emails
Reason of review
Return, Exchange or Cancellation Policy

Update by user Jun 07, 2018

Company sent replacement and apology

Original review posted by user Jun 06, 2018

I ordered a dozen berries on June 1st and asked for a June 5th delivery date. I paid an exorbitant delivery fee. My recipient has still not received the order. In trying to contact you by phone I was on hold for 20 minutes before...
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Resolved
Review
#1273428 Review #1273428 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Cons
  • Customer service was terrible
  • Poor customer service and poor order processing over phone
  • Shipping costs
Reason of review
Problem with delivery
Loss
$64
Preferred solution
Deliver product or service ordered
5.0
Details

Update by user Feb 20, 2018

I was able to resolve this problem because I posted a comment on Pissed Consumer! I followed the link to Shari's Berries and wrote a similar complaint.

I also added the link to my Pissed Consumer comment. Further, I stated that I would post similar comments on other...

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Resolved
Review
#1191560 Review #1191560 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Pros
  • Concept of the product
Cons
  • Quality of the product
Reason of review
Bad quality
Loss
$60
Preferred solution
Deliver product or service ordered
1.0
Details

Update by user Feb 16, 2018

Order cancelled and no charges to my credit card

Original review posted by user Feb 15, 2018

I placed an order at the begging of February for a Valentine's Day delivery. I paid $47 in shipping costs to have Valentine's Day delivery before 8 p.m. guaranteed. I received a notice that the order was being processed....
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1 comment
Anonymous
#1463250

I wish I would have reviewed comments earlier .. was going to place order today and they want to charge 19.99 + 4.99 because it’s chocolate..

what, I know these berries are not worth 25 in shipping, that’s nuts ! Don’t know how they stay in business , so disappointing

Resolved
Review
#1190288 Review #1190288 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Order processing issue
Loss
$90
Preferred solution
Full refund
1.0
Details

Update by user Feb 15, 2018

They offered a full refund

Original review posted by user Feb 14, 2018

I ordered a huge bouquet of roses to impress my wife and show her how proud I was of her this Valentine’s Day. They were guaranteed to be delivered 2-14. As her friends posted pictures of their flowers I grew ashamed and worried. I looked...
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Resolved
Review
#1189841 Review #1189841 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Order processing issue

Contact Sharis Berries Customer Service

Website:
Mailing Address:
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

Sharis Berries Products and Services Reviews

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