Rating: 3 Stars Clear all filters (40 of 566 reviews match)
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3.3
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Update by user Aug 24

Customer service gave me a full refund and a $25 site credit.

Original review posted by user Aug 24

I placed an order on August 18th for delivery on August 23rd, for a birthday gift. The order never arrived. When I called Sharis Berries - they said the contractor claimed they came to the house but no one...
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Review
#1634144 Review #1634144 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • Good customer service
  • Product
  • Ease of oredering
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • Good Customer Service Experience

Sharis Berries review in Boca Raton, Florida: Trying to place order

2.8
Details
I got all the way to PayPal screen twice over and it gave me no where to make actual payment. I am a frequent PayPal client and stock owner and I was so close to cancelling. My neighbor loves Shari’s Berries and I just adopted a pup that runs and plays as I am one floor above her I thought this gesture would make her smile. The service by telephone while finally co plate was long and exhausting not to mention that I had to ask for 3 revisions on the price I should have received on line originally. Opinion: if my neighbor did not have a love ( good for you) of your product which I too like, I would have not placed the order Dead
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Review
#1632445 Review #1632445 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue

Sharis Berries review in Wellton, Arizona: Package arrived - had NO information on it

3.0
Details
sent berries to a friend recovering and no information was on or in package as to who sent it. Was disappointed that I had to ask if they got a box I had ordered for her. She did say she enjoyed them - so good for that.
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Review
#1571995 Review #1571995 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Sharis Berries review: Quality has really gone south...

2.8
Details
My brother orders these every year for our mom in Mother’s Day. They have been good every year until this year. The chocolate was all broken up and the berries had leaked and made everything sticky. One berry had visible mold and all of the berries were very sour. They are sending a new box and refunded the shipping cost. I hope this next box is better.
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Review
#1534043 Review #1534043 is a subjective opinion of poster.
Product
Sharis Berries Fruit Arrangement
Reason of review
Damaged or defective

Sharis Berries review: Need help using Groupon

2.9
Details
She acted like she couldn’t understand English I repeated my code 5 times she sill didn’t get it I asked her to transfer me to someone else she hung up
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Review
#1531794 Review #1531794 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries review: Gift Card paid for but not received

2.8
Details
I purchased a gift for mother’s day and purchased a card. My mother received the package with no card. She called all her kids, she has 5 kids), to find out if we sent her something. The card was never put in, even though I paid for it. So I call to complain, and I get someone that barely speaks English. On top of that, when placing the order, shipping was said to be $4.99, and at the end when I go to process the payment, there was an additional $14.99 shipment. It is a rip off!!!
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Review
#1531167 Review #1531167 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
3.1
Details
My husband ordered me some chocolate covered strawberries and cake pops for Valentine's Day and paid $25 for it to be delivered by noon on Valentine's Day. It did not come until today February 18th at 10am. You messed up a big surprise since my husband usually do not...
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1 comment
Anonymous
#1650504

Update: They send out another order. The strawberries were huge and very good.

The fudge brownie cake pops very delicious. Decorated beautifully pink chocolate and white chocolate. If they can find a way to be consistent with their berries and orders arriving on time.

I think it could be a great company. They gave a full refund for the first order.

Review
#1474650 Review #1474650 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • That they said they will replace and give refund
Cons
  • Delivery
Reason of review
Problem with delivery
Loss
$65

Sharis Berries review in Chesapeake, Virginia: Not worth it

2.6
Details
The strawberries were big yes. They were beautifully decorated. However the chocolate tasted like dollar store chocolate. And the strawberries were not up to par at all. Don't waste your money
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Review
#1473227 Review #1473227 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Bad quality

Sharis Berries review: Damaged product

2.7
Details
I received damaged product and no card for the wife.!!!! As well as the strawberries were over ripe and sour as if bad!!!!! Finally, the message card that was purchased was not in the box, there for my wife did not receive it.
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Review
#1473010 Review #1473010 is a subjective opinion of poster.
Product
Sharis Berries Strawberries
Reason of review
Damaged or defective

Contact Sharis Berries Customer Service

Website:
Mailing Address:
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

Sharis Berries Products and Services Reviews

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Sharis Berries Questions

Sharis Berries review in Oklahoma City, Oklahoma: 3 phone calls and over an hour to place order

3.2
Details
Made 3 phone calls first one wasted over 15 minutes trying to understand rep on phone and to get rep to understand me then disconnected. Called right back same issue finally gave up after 20 plus minutes trying to place order for 2 dozen swizzled strawberries. Called 2 days later and 25 minutes plus of trying to communicate was finally successful in placing order. Had wife not been expecting them I would have gave up. Good product but almost impossible to place order due to language barrier. Have had same issue in the past but not to this extent. Will have to do something different next time. Just not worth the hassle.
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Review
#1472355 Review #1472355 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue