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Sharis Berries - Overcharge

Poor customer service, it would be nice if you were able to speak to “someone” who understands English!!! Ugh!! I was overcharged via my bank account but of course they have NO record of “me”.
1.0
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Advertised vs Delivered
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Customer service
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Product or Service Quality
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#1258366
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Sharis Berries - I paid way too much for shipping!
On 5/8/18 I ordered 5 gifts from Shari's Berries. It cost me about $200. Not a big deal because they were for 2 moms, my wife, daughter and daughter-in-law. What made me upset was the $100+ that I paid in shipping costs! mid you all of the gifts were coming to my...
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Raiderdave517
Raiderdave517

Thank you Anonymous! you are right!

Anonymous
Peggy kocisko

Dissappointed in quality of white chocolate, terrible no taste, other choc just ok.....over priced for item

2.6
I liked
  • Ease of oredering
I didn't like
  • Shipping costs
#1258263
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Sharis Berries - MOTHER'S DAY DELIVERY..VERY DISAPPOINTED
Sharis Berries - MOTHER'S DAY DELIVERY..VERY DISAPPOINTED
Sharis Berries - MOTHER'S DAY DELIVERY..VERY DISAPPOINTED
Sharis Berries - MOTHER'S DAY DELIVERY..VERY DISAPPOINTED
Sharis Berries - MOTHER'S DAY DELIVERY..VERY DISAPPOINTED
Sharis Berries - MOTHER'S DAY DELIVERY..VERY DISAPPOINTED
Shari's Berries delivery Sat before Mother's Day from my daughter who lives 900mi away & was excited to let me know of her special gift to me.. the flowers were wilted & the green foliage was all dried out..the berries were tasty but "very small"..These are pics on...
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2.3
#1258129
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Sharis Berries - Strawberries arrived spoiled

Ordered for mother's Day gift. Strawberries had already started to spoil. E-mailed Shari's berries and was given a 30 percent off coupon for next order of 30 dollars or more. Not much compensation for spending 50 dollars of inedible berries
1.3
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1257936
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Sharis Berries - Arrived already spoiled

Ordered for mom for mother's Day gift. Tops of the berries had already gone bad. E-mailed Shari's berries and they replied with a coupon off my next order over 30 dollars. Terrible customer service
1.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1257932
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Sharis Berries - Customer service survey

1-5, I give her a 5. She understood and gave me my refund.
5.0
Details
Customer service
Exchange, Refund and Cancellation Policy
#1257475
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Sharis Berries - Horrible condition as to how we received our berries.
I ordered a dozen dipped swizzles strawberries for my mom for Mother's Day. We were both very excited for this purchase because we heard nothing but great things about Shari's Berries (all coming from radio ads) and I finally decided to try them out to see for myself....
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AwesomeTreeFrog264
AwesomeTreeFrog264

Omg you should see my pic!

1.0
I liked
  • Convenience
I didn't like
  • Strawberries looked horrible
#1257299
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Sharis Berries - Modly and mushy — awful service

STAY AWAY! —The berries were awful. They arrived and when the box was opened the berries were mushy, moldy and had that rotten fruit smell about them. I made 3 attempts to contact Shari’s Berries for a refund and no one would return my email or call. Would NOT recommend this company to anyone.
1.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1256964
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My son ordered me a half dozen strawberries for Mothers Day. He paid to have them delivered on Saturday. They did arrive on time. When I opened the box, I expected to see berries like were shown on tv, and they were nothing like them. They were just dipped in chocolate...
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1.6
#1256949
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Ordered Mother's Day dipped berries for my 91 year old mom in a memory care home in Haltom City, Texas and, after ordering them and paying for them, the order was switched without my consent to a different product. My mother has no teeth and they sent berries with...
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1.0
#1256706
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