Product: Sharis Berries Customer Care Clear all filters (59 of 59 reviews match)
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Sharis Berries - Website problem

5.0
Details
The website kept trying to change my shipping address. I had to call to order the berrys. Ruth took care of everything.
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Review
#1656329 Review #1656329 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Good customer service
4.2
Details

Update by user Jun 24

I received this via Email: Thank you for contacting us. As requested, we have cancelled your order.

Please be assured that your account has not been charged.

Any payment authorization in your account will be automatically removed. If you have any further questions,...

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Resolved
Review
#1567860 Review #1567860 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Pros
  • Ease of oredering
Cons
  • No one responded on emails
Reason of review
Return, Exchange or Cancellation Policy

Sharis Berries in Boca Raton, Florida - Trying to place order

2.8
Details
I got all the way to PayPal screen twice over and it gave me no where to make actual payment. I am a frequent PayPal client and stock owner and I was so close to cancelling. My neighbor loves Shari’s Berries and I just adopted a pup that runs and plays as I am one floor above her I thought this gesture would make her smile. The service by telephone while finally co plate was long and exhausting not to mention that I had to ask for 3 revisions on the price I should have received on line originally. Opinion: if my neighbor did not have a love ( good for you) of your product which I too like, I would have not placed the order Dead
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Review
#1632445 Review #1632445 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue

Sharis Berries - I have usually had Excellent customer service. This time the CSR told me she could NOT help me with my order...go online

CSR said go online...Couldnt help me with ordering
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Review
#1648235 Review #1648235 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - No person that can speak and understand the English language.

1.6
Details
I made an order and somehow I did something to take out the 25% discount. I did not confirm my order for this reason so I did not have an order number. When I called and tried to discuss this with some one the person who answered both times when I tried to call could not understand and could not even pronounce my name correctly. I asked for someone to talk to that knew the English language clearly and I was told that there was not a person there. I am not prejudice against foreign people but when they conduct business in this country which primarily English speaking they should have someone available who can speak and understand the language clearly or the license to sell and market in this country should be revoked.....
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Review
#1528779 Review #1528779 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Cust ser awful no one available who speaks english lang clearly
Reason of review
Poor customer service
Preferred solution
to have someone contact me to resolve this communication error since there is no way to change on the order.
1.0
Details
I was on the phone with customer service with someone from India not the United States only to get a refund for free delivery which I was charged $31.96. The customer service agent in India accent was so thick and he was getting very fresh trade it cause he could not...
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Review
#1531890 Review #1531890 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Problems with payment

Sharis Berries - Horrendous Service

1.0
Details
I called to question the charges on my order. The man who answered the phone and spoke very poor English. He refused to place someone else on the phone who spoke better English. He refused to cancel my order. The order amount was almost double what I understood I would be charged. I won’t order canceled and I cannot find how to go about doing it. My phone number is 502-439-3970.
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Review
#1530788 Review #1530788 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - Need help using Groupon

2.9
Details
She acted like she couldn’t understand English I repeated my code 5 times she sill didn’t get it I asked her to transfer me to someone else she hung up
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Review
#1531794 Review #1531794 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - NEVER AGAIN

1.0
Details
Tried three times prior to Mother's Day to make order and finally gave up, Using cheap foreign labor - very frustrating to understand broen English. Never again will I use this company.
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Review
#1527868 Review #1527868 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Telephone interaction
Reason of review
Poor customer service

Contact Sharis Berries Customer Service

Website:
www.berries.com
Mailing Address:
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

Sharis Berries Reviews

  1. 216 reviews
  2. 73 reviews
  3. 36 reviews
  4. 14 reviews
  5. 12 reviews
Sharis Berries reviews
I cancelled my order and they said it was successfully cancelled but I was still charged. They said to cancel it with PayPal and PayPal said that sharis Berries is suppose to cancel the authorization with them..
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1 comment
HelpCenter_PissedConsumer
#1686388
On Behalf of Pissed Consumer Help Center
According to Sharis Berries refund policy if you have any problems with refunds you should contact their customer support. Sharis Berries customer support contacts: phone 877-237-7437, email wecare@customercare.berries.com
Review
#1532866 Review #1532866 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Return, Exchange or Cancellation Policy