Product: Sharis Berries Customer Care Rating: 1 Star Clear all filters (19 of 59 reviews match)
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1.0
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I was on the phone with customer service with someone from India not the United States only to get a refund for free delivery which I was charged $31.96. The customer service agent in India accent was so thick and he was getting very fresh trade it cause he could not...
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Review
#1531890 Review #1531890 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Problems with payment

Sharis Berries - Horrendous Service

1.0
Details
I called to question the charges on my order. The man who answered the phone and spoke very poor English. He refused to place someone else on the phone who spoke better English. He refused to cancel my order. The order amount was almost double what I understood I would be charged. I won’t order canceled and I cannot find how to go about doing it. My phone number is 502-439-3970.
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Review
#1530788 Review #1530788 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - NEVER AGAIN

1.0
Details
Tried three times prior to Mother's Day to make order and finally gave up, Using cheap foreign labor - very frustrating to understand broen English. Never again will I use this company.
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Review
#1527868 Review #1527868 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Telephone interaction
Reason of review
Poor customer service

Sharis Berries - Ripoff

1.0
Details
I'm very upset after calling customer service with no help. Also I struggled to understand what the agent said due to her constantly mumbling and breathing in the mic. Along with this I am not pleased with getting charged double on the shipping rates as they were going to the same household for my ill mother and grandmother. And on top of that the site continued to glitch, taking off my coupon codes and making me enter the credit card information multiple times. Over all very unhappy, will not be using this again.
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Review
#1478673 Review #1478673 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
1.3
Details
So, I ordered two dozen chocolate covered strawberries on February 6, 2019 for delivery on Valentine’s Day ( let me re-type that, I ordered on February 6 for delivery on Valentine’s Day and for early morning ) I was charged a standard fee, a morning charge fee, and a...
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1 comment
Anonymous
#1645712

Looks like a whole of people got stiffed from reading these reviews.

Review
#1471519 Review #1471519 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Pricing issue
1.0
Details
I had three orders for Valentines Day 2019 . There had to be a slight change in one so I called Customer Service. It became a huge and ridiculous experience, during which I talked to three different people. Why? Because they were in the Philippines and couldn't...
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Review
#1471306 Review #1471306 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Pros
  • Product
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Excessive Delivery Charges
1.0
Details
I order a BIRTHDAY gift for a friend who also happens to be a client. I ordered 12 assorted cake pops, 6 BIRTHDAY chocolate covered strawberries, and 4 chocolate covered cookies on Monday for a Saturday delivery. I paid the extra fee to enclose a BIRTHDAY card with a...
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Review
#1469779 Review #1469779 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries in Olney, Texas - OMG think i was talking to someone in Japan. She couldn't understand me and couldn't understand her

1.0
Details
I needed to change the date of delivery. After 30 minutes she finally got it. This was one of the most frustrating things I have gone through. I really doubt I will ever call them again. Get someone who can understand English and can speak English.
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Review
#1469367 Review #1469367 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Could not understand the girl and she could not understand me
  • Customer service
Reason of review
Poor customer service
Tags
  • Customer Service Associate

Sharis Berries - Their service is terrible. You cannot talk to anyone in the US.

1.0
Details
tonight I tried to reach them at their US contact number and got The phillipines. they quote you one price and then charge you another.
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Review
#1459779 Review #1459779 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Sharis Berries Customer Service

Website:
www.berries.com
Mailing Address:
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

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Sharis Berries reviews

Sharis Berries in Point Pleasant, New Jersey - Very annoyed

1.0
Details
I won't deal with this company again! I received an order with no name. I called to find out who sent this order and they not only could not speak English enough to understand what I was saying or understand it but pushed me around from person to person. I was on the phone for twenty minutes to try to get an answer for a simple question and they finally hung up on me!
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Review
#1431219 Review #1431219 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
Preferred solution
I want an answer to a very simple question!