Product: Sharis Berries Customer Care Clear all filters (59 of 59 reviews match)
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Sharis Berries - Worst Customer Service Person Ever!!!!

Had to changeDate of delivery called their customer service not sure where she was, but I might have understood 10% of her English. Most frustrating customer service experience in my 56 years!!! Great product awful, terrible, customer assistance!!!
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Review
#1529017 Review #1529017 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries in Gainesville, Florida - No English speaking people, Chat unavailable

I tried to call 4 times already this morning, i got 4 different representatives and NONE of them spoke or understand English. I tried the chat function from thier website. Came back chat technicians unavailable. My mother is a diabetic and I only seen strawberries that were sugar free. I was trying to find out if they had other products. I will take my business elsewhere. Wtf
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Review
#1528799 Review #1528799 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - No person that can speak and understand the English language.

1.6
Details
I made an order and somehow I did something to take out the 25% discount. I did not confirm my order for this reason so I did not have an order number. When I called and tried to discuss this with some one the person who answered both times when I tried to call could not understand and could not even pronounce my name correctly. I asked for someone to talk to that knew the English language clearly and I was told that there was not a person there. I am not prejudice against foreign people but when they conduct business in this country which primarily English speaking they should have someone available who can speak and understand the language clearly or the license to sell and market in this country should be revoked.....
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Review
#1528779 Review #1528779 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Cust ser awful no one available who speaks english lang clearly
Reason of review
Poor customer service
Preferred solution
to have someone contact me to resolve this communication error since there is no way to change on the order.

Sharis Berries - NEVER AGAIN

1.0
Details
Tried three times prior to Mother's Day to make order and finally gave up, Using cheap foreign labor - very frustrating to understand broen English. Never again will I use this company.
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Review
#1527868 Review #1527868 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Telephone interaction
Reason of review
Poor customer service

Sharis Berries - Ripoff

1.0
Details
I'm very upset after calling customer service with no help. Also I struggled to understand what the agent said due to her constantly mumbling and breathing in the mic. Along with this I am not pleased with getting charged double on the shipping rates as they were going to the same household for my ill mother and grandmother. And on top of that the site continued to glitch, taking off my coupon codes and making me enter the credit card information multiple times. Over all very unhappy, will not be using this again.
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Review
#1478673 Review #1478673 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries in Oklahoma City, Oklahoma - 3 phone calls and over an hour to place order

3.2
Details
Made 3 phone calls first one wasted over 15 minutes trying to understand rep on phone and to get rep to understand me then disconnected. Called right back same issue finally gave up after 20 plus minutes trying to place order for 2 dozen swizzled strawberries. Called 2 days later and 25 minutes plus of trying to communicate was finally successful in placing order. Had wife not been expecting them I would have gave up. Good product but almost impossible to place order due to language barrier. Have had same issue in the past but not to this extent. Will have to do something different next time. Just not worth the hassle.
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Review
#1472355 Review #1472355 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue

Sharis Berries in Saint Louis, Missouri - Pretty pissed

Still waiting for a refund from an order I placed for like 5 minutes? Trying to call but not helpful
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Review
#1471875 Review #1471875 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
1.3
Details
So, I ordered two dozen chocolate covered strawberries on February 6, 2019 for delivery on Valentine’s Day ( let me re-type that, I ordered on February 6 for delivery on Valentine’s Day and for early morning ) I was charged a standard fee, a morning charge fee, and a...
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1 comment
Anonymous
#1645712

Looks like a whole of people got stiffed from reading these reviews.

Review
#1471519 Review #1471519 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Pricing issue
1.0
Details
I had three orders for Valentines Day 2019 . There had to be a slight change in one so I called Customer Service. It became a huge and ridiculous experience, during which I talked to three different people. Why? Because they were in the Philippines and couldn't...
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Review
#1471306 Review #1471306 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Pros
  • Product
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Excessive Delivery Charges
1.0
Details
I order a BIRTHDAY gift for a friend who also happens to be a client. I ordered 12 assorted cake pops, 6 BIRTHDAY chocolate covered strawberries, and 4 chocolate covered cookies on Monday for a Saturday delivery. I paid the extra fee to enclose a BIRTHDAY card with a...
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Review
#1469779 Review #1469779 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service