Product: Sharis Berries Customer Care Clear all filters (59 of 59 reviews match)
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Sharis Berries in Olney, Texas - OMG think i was talking to someone in Japan. She couldn't understand me and couldn't understand her

1.0
Details
I needed to change the date of delivery. After 30 minutes she finally got it. This was one of the most frustrating things I have gone through. I really doubt I will ever call them again. Get someone who can understand English and can speak English.
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Review
#1469367 Review #1469367 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Cons
  • Could not understand the girl and she could not understand me
  • Customer service
Reason of review
Poor customer service
Tags
  • Customer Service Associate

Sharis Berries - Dissatisfied with the service I recieved while trying to place an order.

3.3
Details
Disappointed with my attempt to place an order for Fancy Berries
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Review
#1463856 Review #1463856 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue

Sharis Berries - Aggravating

Although the young lady that was helping me was very nice, I believe she just learned English. I had a LOT of patience repeating myself to her with EVERY SINGLE PIECE OF INFORMATION she needed. Another thing that turned me off was when I called it sounded like I called somebody's house phone. I hardly even heard a "Hello" upon her answering. I didn't get my issue resolved and even though the strawberries I got as a gift last year were delicious, I probably will never attempt to order from Shari's Berries again.
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Review
#1463557 Review #1463557 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - The WORST

1.8
Details
They send you 25% off coupons that you can't use. To use it they make you call India and speak to one of the service people who have no idea what they are doing.if you have a problem with them you can forget it. They JUST DO NOT CARE.
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Review
#1463377 Review #1463377 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service

Sharis Berries - Their service is terrible. You cannot talk to anyone in the US.

1.0
Details
tonight I tried to reach them at their US contact number and got The phillipines. they quote you one price and then charge you another.
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Review
#1459779 Review #1459779 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Sharis Berries in Point Pleasant, New Jersey - Very annoyed

1.0
Details
I won't deal with this company again! I received an order with no name. I called to find out who sent this order and they not only could not speak English enough to understand what I was saying or understand it but pushed me around from person to person. I was on the phone for twenty minutes to try to get an answer for a simple question and they finally hung up on me!
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Review
#1431219 Review #1431219 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service
Preferred solution
I want an answer to a very simple question!
I had to repeat myself 4 or 5 times before I was able to place an order and honestly, I'm still not sure if the order was sent correctly. I haven't received any confirmation via email as yet. The person I spoke to couldn't speak English very well and it sounded as...
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1 comment
Anonymous
#1615948

I have been trying to order on line for a few days. I am giving up because when I call the customer service line, I also have to repeat myself.

I was unsure if the number was a scam and just decided not to place my order.

Its a same, I order from Shari Berries every Christmas for family in other states. I better start to look elsewhere.

Review
#1428050 Review #1428050 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue

Sharis Berries in Palm Springs, California - Difficult to understand person answering phone.

In August, I placed an order for berries and flowers for a special lady who was having her 100th birthday. There were some problems and I was reimbursed my cost. Because the company had been so nice to deal with in August, I placed a telephone order for berries and cheesecake today to be sent to my friend. I hope my order will be correct and everything will be fresh and RIPE, because the gentleman who took my order was extremely difficult to understand because of his accent. He was very pleasant, but very difficult to understand.
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Review
#1427383 Review #1427383 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue
I Have tryed to order Sharrie berries four times. The person taking order can't understand me and I can't understand them. I keep trying about give up!
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1 comment
Anonymous
#1611645

Im in the same boat! So frustrating!

I was on the phone for over 40 mins last night and lost the call...order was never placed and again this morning tried to do it again, 15 mins into the call I gave up...company is a joke!

And the only reason I keep calling them is to avoid that ridiculous $4.99 overnight overcharge that they give you right before check out. Ripoff company!

Review
#1419903 Review #1419903 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Order processing issue
I received a beautiful assortment of chocolate covered berries on my birthday. The enclosed card did not state who sent them to me. I wanted to send a proper thank card so I called customer service to ask about the sender. They proceeded to tell me that per policy they...
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Review
#1395669 Review #1395669 is a subjective opinion of poster.
Service
Sharis Berries Customer Care
Reason of review
Poor customer service