Sharis Berries Shipping Service Reviews with Media
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I placed an order for my Mom for Mother's Day! When I placed the order, I was given the option of the delivery being on May 9th thru May 10th. I thought that would be fine as long as she had it by Friday so she could enjoy over the weekend. On Friday evening when she...
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Review
Service
Sharis Berries Shipping Service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
I ordered from this company for the first and last time! Wanted a special gift for my wife for Mother’s Day to be delivered to her at work. The website shows an FTD logo for delivery so I am expecting a quality product AND delivery, and this would justify the cost to...
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1 comment
I will NEVER order from this company. Thank you for sharing this and I am sorry it happened to you.
Review
Service
Sharis Berries Shipping Service
Reason of review
Problem with delivery
My boyfriend order from Shari's Berries for Valentine's Day and paid the extra to get them delivered in the morning hours on February 14th for Valentine's Day. The did not arrive on Valentine's Day and my boyfriend was mortified that he used these people and had a...
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1 comment
Same thing happened to me. They lied about sending it to my girlfriend's house as other UPS mail was delivered that day. I had to look at the order to see that "The receiver was not available for delivery"(which I was never notified about) when it clearly states on their website that the carrier will leave the package at the front door: https://www.berries.com/customercare.aspx
Review
Service
Sharis Berries Shipping Service
Cons
- Nothing they did
Reason of review
Problem with delivery
Loss
$120
Sharis Berries - Sherries Berries Screwed Me
Totally screwed by these people. Guaranteed delivery! HA! Well after spending 20 minutes on holding 20 minutes, and another 10 minutes with someone who couldn't locate my order....finally did. Placed it 3 days ago. I find out that guaranteed delivery doesn't necessarily mean it will actually happen. You moved my ship date to 2/15. I am still waiting to speak to a manager but I know that will be futile. Thanks for screwing me. Thanks for your careful attention to customer loyalty. HA! I will not pay for this order, and I am done with you people. I can't believe that after all these years of great service from Pro Flowers, you failed me so miserably. Former loyal customer
Review
Service
Sharis Berries Shipping Service
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund
Sharis Berries in Redmond, Washington - BAD SERVICE
So I placed my order feb 8th (plenty of time ahead) for guaranteed delivery on the 14th. The order never was delivered after waiting on hold for 17mins I get a guy on the line and could hardly understand him, he informed me “oh sorry but your order will be tomorrow” . Transferred to supervisor which after her listening me to rant and be mad about the order being RUINED. Refunded $32 in shipping?? So I see I’m not the only one who got screwed over . My order was $122.00 NEVER AGAIN will I use sherries berries !!!!
Review
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
Sharis Berries in Altoona, Alabama - Order didn’t arrive
Here my order number 331144708187 my wife birthday is tomorrow I place this order on so it would be on time don’t know what happened
Review
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
You would think Sharis Berries would have been contacting me at that point this morning. Nothing I called customer service to get some guy that could barely speak English. I repeated the order number 4 times and he kept says the phone line connection was breaking up....
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Review
Service
Sharis Berries Shipping Service
Pros
- Great reeling you in
Cons
- Sorry service
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund and a reason why my order did not get delivered. Order # 331227563529
Sent my 2 children 2 dozen gourmet strawberries each. 2 days later, found that they only received 1 dozen respectively, and 4 out of the 12 were broken. When I called Customer Service, they were rude and asked, "Why did I wait so long to notify them?" I conveyed that I...
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Review
Service
Sharis Berries Shipping Service
Reason of review
Poor customer service
Loss
$60
Terrible! Shari's Berries used to be a great product; fancy, huge strawberries, nicely coated, and great presentation. Not anymore. I can only discribe them as Made in China Dollar Store quality. I received the first order yesterday. $45 worth of strawberries and...
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4 comments
ITS DELICOUS! GO TO ***
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Review
Service
Sharis Berries Shipping Service
Reason of review
Bad quality
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Still have not been delivered 5-12-2019. Ordered on 5-2-2019 with a delivery date of 5-8-2019.
What a rip-off. Never again.
I will refuse the charge on my credit card. Tony, in New Orleans, Louisiana.