Product: Sharis Berries Shipping Service Rating: 3 Stars Clear all filters (7 of 190 reviews match)
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Rating:
3.3
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Update by user Aug 24

Customer service gave me a full refund and a $25 site credit.

Original review posted by user Aug 24

I placed an order on August 18th for delivery on August 23rd, for a birthday gift. The order never arrived. When I called Sharis Berries - they said the contractor claimed they came to the house but no one...
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Review
#1634144 Review #1634144 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • Good customer service
  • Product
  • Ease of oredering
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • Good Customer Service Experience

Sharis Berries - Gift Card paid for but not received

2.8
Details
I purchased a gift for mother’s day and purchased a card. My mother received the package with no card. She called all her kids, she has 5 kids), to find out if we sent her something. The card was never put in, even though I paid for it. So I call to complain, and I get someone that barely speaks English. On top of that, when placing the order, shipping was said to be $4.99, and at the end when I go to process the payment, there was an additional $14.99 shipment. It is a rip off!!!
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Review
#1531167 Review #1531167 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
3.1
Details
My husband ordered me some chocolate covered strawberries and cake pops for Valentine's Day and paid $25 for it to be delivered by noon on Valentine's Day. It did not come until today February 18th at 10am. You messed up a big surprise since my husband usually do not...
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1 comment
Anonymous
#1650504

Update: They send out another order. The strawberries were huge and very good.

The fudge brownie cake pops very delicious. Decorated beautifully pink chocolate and white chocolate. If they can find a way to be consistent with their berries and orders arriving on time.

I think it could be a great company. They gave a full refund for the first order.

Review
#1474650 Review #1474650 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Pros
  • That they said they will replace and give refund
Cons
  • Delivery
Reason of review
Problem with delivery
Loss
$65

Sharis Berries in Shoreline, Washington - I have one of two orders so far?

3.1
Details
I want to first give them a chance to fix the issue.Flowers, and berries.
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Review
#1472254 Review #1472254 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
2.5
Details

Update by user Jun 09, 2018

No one ever bothered to contact me, guess they’re ok with just making the money above having unsatisfied customers. Lesson learned, no returned business from me.

Update by user May 10, 2018

So not only do they charge a $15 fee for shipping which would be enough but the charge an extra $15 to have...

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Review
#1252325 Review #1252325 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Pricing issue

Sharis Berries - Shipping Service Review

2.5
Details
Crooks... I ordered a dozen roses and dozen berrys. $76. Way to much in my opinion but oh well. It was a 2day special and order a day. I turned off the guaranteed delivery (cause I didn't need it). A few days later I look at the bill and it's $120. They charged me $18 for shipping, $10 for the guaranteed shipping, $5 next day guaranteed shipping, and $10 to ship that item. WTF!?!?!? DID THEY BUY A *** PLANE TICKET AND HAND DELIVER? Crooks never using again.
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Review
#1008592 Review #1008592 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Pricing issue

Sharis Berries - Shipping Service Review

3.2
Details
I ordered a dozen Christmas berries last week to be deliveried on Friday 12/23 The berries have not been delivered and the customer service center phone line is very fuzzy. I was cut off three times I have been told they will not be delivered till 12/27!!! I must say I had difficulty understanding the rebs between the connection and they speak very fast. I asked to speak to a supervisor once she came on I was cut off the second time the supervisor said she would contact UPS FOR DELIVERY TOMORROW. cut off again. The last person told me to call ups myself Which I did they are trying to get delivered tomorrow I order from your company every holiday I am very disappointed the delivery date was not met and the service center is difficult to communicate My daughter is having a party a wanted her to have your delicious strawberries Please contact me Patti Marra 215 275 5367 I would like these strawberries tomorrow Thank you
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Review
#979021 Review #979021 is a subjective opinion of poster.
Service
Sharis Berries Shipping Service
Reason of review
Problem with delivery

Contact Sharis Berries Customer Service

Website:
www.berries.com
Mailing Address:
Attn: Customer Service FTD Companies, Inc. 3113 Woodcreek Dr.
Downers Grove, Illinois 60515
United States
Phone:
(877) 237-7437
All Sharis Berries Contacts

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