Sharis Berries Reviews in Texas, USA
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6
ISSUES RESOLVED
566
TOTAL REVIEWS
$25K
CLAIMED LOSSES
$233
AVG LOSS
47.2K
PAGE VIEWS
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Cons
- Poor customer service
- Customer service
- Poor customer service and poor order processing over phone
Pros
- Good product at times
- Good customer service
- Convenience
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(24 of 566 reviews match)
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Sharis Berries review in Dallas, Texas: Disappointed
Over $70 for chocolate covered strawberries that taste like sugar cubes and a dozen roses that never bloomed plus it was delivered to my neighbor but luckily they told us and we picked it up
Review
Product
Sharis Berries Roses Flowers
Reason of review
Bad quality
Preferred solution
Full refund
Sharis Berries review in Houston, Texas: Valentines Day No delivery
I ordered early for Valentine's Day but here it is Friday the 15th and no delivery. I called customer service and got someone in the Philippines that I couldn't understand that said he would refund the shipping and deliver the package today. I checked the UPS tracker and they haven't even received the package yet. My wife is not a happy lady and I'm pissed. This will not happen again!!! Don't let it happen to you.
Review
Service
Sharis Berries Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Ordered dipped cherries and mini cheesecakes - my husband loves cherries, and knowing him would want small things to share with coworkers. Paid for standard delivery since I placed my order around the 6th, paid guaranteed Valentine's charges, plus a "rural delivery"...
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Review
Service
Sharis Berries Shipping Service
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund
Sharis Berries review in Plano, Texas: Not delivered as promised
Ordered chocolate covered strawberries to be delivered on Valentine's Day. Paid extra cost and at 4:30 on that day got a email stating could not deliver that day. This is not acceptable to make promises and not follow thru. Next day is just a little late when you pay extra. You state will give me $10 back. I paid $30 extra to be delivered on time. I will keep posting negative feedback and never use again
Review
Service
Sharis Berries Shipping Service
Reason of review
Problem with delivery
Preferred solution
Full refund
Sharis Berries review in Greenville, Texas: My Order
I ordered Berries for both my Sisters and one received them and one did not. I understand a lot of other people are having this same problem
Review
Service
Sharis Berries Shipping Service
Reason of review
Problem with delivery
Loss
$43
Preferred solution
Deliver product or service ordered
Sharis Berries review in Pasadena, Texas: TAKE A BOW, SHARI . YOU ARE A JOKE
My brother -n-law ordered 3 items 1 got delivered ,the other 2 are still in warehouse, status 'in route". When he finally!!! reached a coustmer service rep.,she conveniently COULDN'T HEAR HIM WTF!!!! Shari you set the bar so low,in your integrity as a company. You are the.Santa Claus of love and you are an EPIC FAIL.TAKE A BOW .
Review
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
Sharis Berries review in San Antonio, Texas: Delivery problems
There are two orders. One order should have been received before noon paid the for the morning delivery fee and still nothing it's 5:20pm at an office waiting for a delivery. Second package hasn't been delivered either. At this point a refund needs to be done. By the time they get the delivered 
the damn things will have spoiled. ***
the damn things will have spoiled. *** Review
Service
Sharis Berries Shipping Service
Cons
- Delivery issues
- Didnt receive product on day i paid extra money for
- I have called over 15 times and no one will answer the phone
Reason of review
Poor customer service
Loss
$215
Tags
Sharis Berries review in Wichita Falls, Texas: DON'T DO IT!
I placed an order SEVERAL DAYS AHEAD OF TIME and paid nearly $30 in shipping for GUARANTEED VALENTINE'S DAY DELIVERY. There has been no tracking number assigned so I called Shari's Berries. It took 5 phone calls, 5 disconnections, and a total of 2 hours and 18 minutes of on hold time to talk to someone. She was impossible to understand, would not transfer me to a supervisor, and would not identify herself. NEVER AGAIN. EVER.
Review
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
I placed an order for Valentine’s Day delivery two weeks in advance now I find out it won’t be delivered until February 15 and I paid extra to have it delivered on Valentine’s Day tried to call I was on hold for 45 minutes so I just hung up and when I tried calling...
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Review
Service
Sharis Berries Shipping Service
Reason of review
Order processing issue
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Sharis Berries review in Garland, Texas: Horrible
Run away, you will never receive your order ontime
Review
Service
Sharis Berries Shipping Service
Reason of review
All Of the above and more
Preferred solution
Never buy here again and will let everyone I know the same
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