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Updated by user Feb 16, 2017

This was the first time I decided to use this company. It was a disappointing experience.

Not only because they took long processing my order (over an hour)and had difficulty communicating, they also intercommunicated information, were extremely rude, and did not anything on time although I ordered 4 days in advance and was guaranteed delivery by the date.

Two items are still not delivered. Terrible service and they were unapologetic.

Original review posted by user Feb 14, 2017

I purchased from Shari's Berries for the first time making 4 corporate orders. I spent over an hour on the phone making the orders with a someone who continued to have issues grasping the order...

this should have been my first hint, however I wanted to give her the benefit of the doubt practice my patience. After the order I noticed she had not emailed my receipt as promised. The next day I called and after 30 min of verifying the order they again did not send the receipt as promised. After 4 days of calling and 4 requests I spoke to the rudest customer service representative that told me I should "look at my bill to see the charges because they don't send invoices".

When I asked him to cancel the order he refused. I am over this company. This is the worst experience ever.

DON'T waste your time or money with Shari's Berries. Terrible!!!

Reason of review: Poor customer service.

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Guest

Your post would be much more compelling if you used proper grammar and punctuation.

Guest

They have turned in to a legit bait and switch company. They frequently do not deliver on the scheduled date and then refuse to refund.

After all they charge 14.99 delivery which covers their expenses regardless. Doesn't take an economics major to figure that system out.

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